Experience

Bermet Shamshieva

Hostess/Guest relation

Phone: WhatsApp:

+996********* +960*******

Email:

adpitk@r.postjobfree.com

Married Status:

Single

Address:

Kyrgyzstan city Bishkek

Language: English – Fluent

Russian – Fluent; Kyrgyz – Native

Spanish - Basic

Skills:

Decision making; Self – motivation Friendly;

Computer literacy (Word, Excel, Power point)

October 2017 – November 2018

Hostess Empire of pizza Bishkek

Reservation of tables; Work with customer

complaints; Consultation of restaurant guests

regarding the choice food and drink; Answer

calls to the restaurant and provide appropriate

service; Alert customers about promotions

Informing the management of customer service

deficiencies.

December 2018 – July 2019

Spa Receptionist Saadiyat Island Abu Dhabi

Meeting with guests; Advising guests of the

salon about the services of the institution

according to the price list;

Maintaining the premises clean, replenishing

stocks, controlling inventories, answering to

client inquiries, and straightening up rooms

after each treatment; Answering the telephone,

transferring calls, taking accurate messages,

greeting customers, cashiering;

August 2019 – September 2020

Hostess HK Restaurant Pearl Qatar Doha

Meet the guest at the entrance, conduct to the

selected table, given the load of the restaurant

and waiters; Inform guests about promotions

held by the restaurant; Drive guests by calling

a taxi if necessary; Inform guests about

promotions of the days, make an

announcement of future events in order to

interest the guest to come to the restaurant

again.

December 2020 - July 2021

GRO SunLand Hotels Maldives Male

Welcoming guests in a friendly and professional way; Addressing and escalating customer complaints

Providing information about facilities, programs and other services; Provide information about amenities, area and venues and promote services; GRO should

always be present in the hotel lobby and should

maintain proper decorum at all times; GRO should

also be familiar with the best places to tour, shop, and dine;

Education September 2012 – May 2015

Kyrgyzstan Chinese College of Law

College Diploma

September 2015 – July 2018 Kyrgyzstan National

University of Law Bachelor degree

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