Nicole Forgenie

Phone: 917-***-****

**-** * ***** ******

E-mail: adpit0@r.postjobfree.com

Bayside, NY 11364

Experience

NYC Department of Health and Mental Hygiene New York, NY

**/****-**/**** **** Coordinator, Health Promotion for Justice-Impacted Populations

·Deploy on referrals and canvass across all 5 boroughs

·Work closely with NYPD and the Co-Response teams to conduct assessments, identify appropriate level of care, and connect clients to community-based services with the goal of reducing the high number of behavioral health-related 911 calls with an emphasis on Upper Manhattan and Upper Bronx

·Coordinate/consult with community-based organizations, local business, community members and other assets to inform, improve interventions and share best practices

·Conduct initial assessments, determine risk level and make appropriate referrals based on client needs

Comunilife, Inc. Brooklyn, NY

08/2020-02/2021 Clinical Supervisor, Woodhull Residence

· Coordinated and supervised efforts with case management and maintenance staff to ensure a minimum monthly occupancy rate of 95% was maintained

·Ensured that initial and medical assessments were conducted and that comprehensive service plans were developed that identified mutually agreed upon long and short-term goals

·Reviewed and provided supervision in the development of case management service plans and ensured that reassessment were conducted on a quarterly basis to ensure that services were appropriate for the clients current needs

·Provided oversight and supervision in the delivery of mental health and alcohol/substance abuse services and referrals, including assistance in accessing primary medical care, assistance with adherence to medication regimens, activities for daily living, nutritional services and delivery of any services necessary for clients to increase their capacity for independent living

The Jewish Board Rego Park, NY

07/2018-07/2020 Social Work Supervisor, Queens Apartment Treatment Program

·Responsible for the provision of day-to-day services to 24 residents

·Facilitate staff briefings, team meetings and case conferences; facilitate Resident Meetings

·Review and co-sign all assessments, individualized service plans and progress notes

·Complete required documentation and assist supervisees in completing documentation consistent with Medicaid, OMH and JBFCS requirements and guidelines

·Conduct psychosocial assessments

·Conduct Utilization Reviews

·Prepare and submit monthly reporting and billing

Transitional Services for New York, Inc. (TSINY) Jamaica, NY

06/2017-07/2018 Assistant Program Director, Mobile Outreach Program/Behavioral Health Care Coordination

·Recruited, hired, trained and evaluated MOP and BHCC staff

·Conducted internal auditing of records to ensure their quality and up-to-date status

·Conducted monthly program certifications

·Conducted HARP assessments, facilitated HCBS referrals and monitored provision of services

·Engaged in community outreach

·Provided case management and counseling services to consumers

VIP Community Services Bronx, NY

04/2016-06/2017 Director, Casa Esperanza Substance Abuse Shelter

·Planned and interpreted agency and DHS policies and procedures to all staff

·Ensured that charts and recording systems met proper service control and standards per DHS, OTDA and other regulatory agencies

·Promoted good community relations through involvement in community affairs and establishment of community outreach programs

·Monitored budgetary controls and measures

·Ensured compliance with Department of Homeless Services contract regulations

·Provided on-going training of staff to ensure compliance with VIP, DHS and OTDA policies and procedures

Catholic Charities Neighborhood Services Jamaica, NY

(02/2010 – 04/2016)

12/2014-04/2016 Unit Manager, Homebase Homelessness Prevention Program

·Evaluated department outcomes and developed strategies to improve program efficiency to ensure that program targets were met

·Ensured accurate reporting to regulatory agencies and internal sources in accordance with regulations and indicated timeframes

·Recruited, hired, trained, supervised and evaluated Masters level housing supervisors and Bachelor level case managers

04/2012-12/2014 Social Work Supervisor, Homebase Homelessness Prevention

Program

·Promoted client relations by assisting with receiving, investigating and resolving all complaints

·Developed internal and external community relations and linkages

·Assisted with recruiting and hiring of staff

·Provided clinical supervision and ensured appropriate referrals for client care

05/2011-04/2012 Social Worker, Homebase Homelessness Prevention Program

·Screened clients for program eligibility and conducted intakes to admit new clients

·Provided intervention to clients at risk of homelessness through comprehensive support services

·Facilitated homelessness prevention groups

·Created program linkages for consumer support services and obtained letters of support for the CCNS RFP package

02/2010-05/2011 Coordinator, Homebase Homelessness Prevention Program

·Audited charts to ensure proper documentation and compliance with funder guidelines

·Tracked re-certification/closing of cases and monitored shelter status of clients in the DHS database

·Developed and maintained an intake system to ensure program targets were met

Center Against Domestic Violence New York, NY

08/2004-02/2010 Director of Social Services, Women’s Second Start DV Shelter

·Supervised Bachelor level case managers and housing specialists

·Maintained an effective intake system

·Assigned and reviewed cases for appropriate documentation

·Coordinated resident support groups

Volunteers of America Brooklyn, NY(12/1999-08/2004)

08/2002-08/2004 Case Manager Supervisor, New Hope Domestic Violence Shelter

·Supervised Bachelor level case managers

·Facilitated case conferences

·Managed the collection and analysis of pertinent family and program data

·Generated reports, evaluated program performance, and determined unmet needs

05/2001-08/2002 Child Care Coordinator, New Hope Domestic Shelter

·Supervised teaching assistants

·Prepared course syllabi of study

·Evaluated student progress

12/1999-05/2001 Assistant Team Leader, LaGuardia/Kennedy & Citywide Outreach

·Supervised outreach workers

·Engaged and assessed street homeless individuals

·Made appropriate placements (drop in centers, shelters, detoxes) and followed up with client progress

·Prepared reports for the funding sources

Education

Hunter College/CUNY New York, NY

Masters in Social Work Administration and Casework January 2008

York College/CUNY Jamaica, NY

B.A. Political Science February 1997

Awards

2012- Employee of the Month, Catholic Charities Brooklyn and Queens

1997- Certificate of Academic Honors, Political Science, York College

1996- Alphonso B. Deal Memorial Scholarship, The Tribune Society

1995- Student Government Outstanding Lower Sophomore Award, York College

1993- Presidential Scholarship, York College

1993- Outstanding Service Certificate and Medal, United Federation of Teachers Chapter of

Benjamin N. Cardozo High School

Licenses

·Licensed Master of Social Work (expires 12/31/2021)

·Notary Public (expires 9/19/2025)

·New York State Driver’s License (expires 1/27/2029)

·Family Development Leadership Credential, Cornell University (2006)

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