Cainta Brgy
Resume:
Joann Berrey Basañes
*** ******* ****** ********, **********, Rizal
E-mail Addresses: *********@*****.***
Contact Numbers: (Smart) +639*********
(Globe) +639*********
Objectives
To obtain a position that will enable me to use my organizational skills, educational background and ability to work well with people.
Age : 30 years old Height : 5’4
Gender : Female Weight : 149 lbs.
Birthday : November 15, 1990 Religion : Iglesia Ni Cristo
Birthplace : Laspiñas City Status : Single
Nationality : Filipino Language Spoken : Tagalog / English
Parents
Father: Joel E. Basañes Occupation: Wilder Contact No.: +639*********
Mother: Edna B. Basañes Occupation: Sewer / Housewife Contact No.: +639*********
Address: 734 Kasinay Street Darangan, Binangonan, Rizal
Educational Background
School Class Attended
Primary Darangan Elementary School 1996 - 2003
Darangan, Binangonan, Rizal
Secondary Don Jose Ynares Memorial 2003 - 2007
National High School
San Carlos Hieghts, Binangonan, Rizal
College ICCT COLLEGES Foundation Inc. 2007 - 2013
Institute of Computer Creative Technology
V.V. Soliven Ave. II, Cainta, Rizal
Course: Bachelor of Science in Tourism
On the Job Trainings: Seminars and Activities Attended:
Cebu Pacific - HR Department “The Philippine ECO-MISMO”
Philippine Airlines - Refunds Department “Life and Work of Rizal and Aids Awareness”
Skills
Willing to try new things and interested in improving efficiency on assigned tasks,
received positive evaluations from previous supervisors.
Character References
Niesy Velasquez Karen Gatlabayan Christian De Mesa
Transcom – Team Leader Percenta - Team Leader The Results Companies – Ops Manager
Contact No.: +639********* Contact No.: +639********* Contact No.: +639*********
Alona Marie Dingcong Adrian Eligio Masayuki Kawamura
Concentrix – Team leader Concentrix - Team Leader The Results Companies –Team Leader
Contact No.: +639********* Contact No.: +639********* Contact No.: +639*********
Working Experiences
Job Position: Cashier and Sales Clerk
Date: April 2, 2011 – September 11, 2011
Company: Madison Shopping Plaza SM City Taytay, Department Store.
Address: Manila East Road, Brgy. Dolores, Taytay, Rizal
Contact No.: 286-3361, 286-3382 / 286-3613, 286-3609
Job Position: Customer Service and Billing Representative
Account: TalkTalk
Date: December 6, 2011 – February 25, 2014
Company: Transcom Worldwide Asia
Address: Las Fiestas Road, Frontera Verde Compound, Pasig City
Contact No.: 632-***-****
Job Position: Warranty Analyst
Account: Ford Motor Company
Date: March 31, 2014 – December 28, 2015
Company: Percepta
Address: Robinsons Place, Ortigas Ave. Extension, Cainta, Rizal
Contact No.: 632-***-****
Job Position: Outbound Sales Representative
Account: SiriusXM Satellite Radio
Date: January 26, 2016 – January 19, 2017
Company: The Results Companies
Address: Promenade Area Q Plaza, Commercial Complex, Imelda Ave., Cainta, Rizal
Contact No.: {02) 234 2768
Job Position: Service Desk Support
Account: Microsoft for Windows
Date: March 24, 2017 – August 21, 2017
Company: Convergys (Acquired by Concentrix)
Address: 8th – 11th Floor Bldg C, Megamall, Bus Bay Terminal
Contact No.: {02) 857 7634
Job Position: Sr. Quality Analyst
Date: September 22, 2017 – Present
Account: Sprint and T-Mobile
Company: Concentrix Philippines
Address: 16th – 20th Floor Tera Tower, Bridgetown, C5 Road, Quezon City
Contact No.: {02) 423 8700
Joann B. Basañes
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