Joann Berrey Basañes

*** ******* ****** ********, **********, Rizal

E-mail Addresses: adpiq2@r.postjobfree.com

Contact Numbers: (Smart) +639*********

(Globe) +639*********

Objectives

To obtain a position that will enable me to use my organizational skills, educational background and ability to work well with people.

Age : 30 years old Height : 5’4

Gender : Female Weight : 149 lbs.

Birthday : November 15, 1990 Religion : Iglesia Ni Cristo

Birthplace : Laspiñas City Status : Single

Nationality : Filipino Language Spoken : Tagalog / English

Parents

Father: Joel E. Basañes Occupation: Wilder Contact No.: +639*********

Mother: Edna B. Basañes Occupation: Sewer / Housewife Contact No.: +639*********

Address: 734 Kasinay Street Darangan, Binangonan, Rizal

Educational Background

School Class Attended

Primary Darangan Elementary School 1996 - 2003

Darangan, Binangonan, Rizal

Secondary Don Jose Ynares Memorial 2003 - 2007

National High School

San Carlos Hieghts, Binangonan, Rizal

College ICCT COLLEGES Foundation Inc. 2007 - 2013

Institute of Computer Creative Technology

V.V. Soliven Ave. II, Cainta, Rizal

Course: Bachelor of Science in Tourism

On the Job Trainings: Seminars and Activities Attended:

Cebu Pacific - HR Department “The Philippine ECO-MISMO”

Philippine Airlines - Refunds Department “Life and Work of Rizal and Aids Awareness”

Skills

Willing to try new things and interested in improving efficiency on assigned tasks,

received positive evaluations from previous supervisors.

Character References

Niesy Velasquez Karen Gatlabayan Christian De Mesa

Transcom – Team Leader Percenta - Team Leader The Results Companies – Ops Manager

Contact No.: +639********* Contact No.: +639********* Contact No.: +639*********

Alona Marie Dingcong Adrian Eligio Masayuki Kawamura

Concentrix – Team leader Concentrix - Team Leader The Results Companies –Team Leader

Contact No.: +639********* Contact No.: +639********* Contact No.: +639*********

Working Experiences

Job Position: Cashier and Sales Clerk

Date: April 2, 2011 – September 11, 2011

Company: Madison Shopping Plaza SM City Taytay, Department Store.

Address: Manila East Road, Brgy. Dolores, Taytay, Rizal

Contact No.: 286-3361, 286-3382 / 286-3613, 286-3609

Job Position: Customer Service and Billing Representative

Account: TalkTalk

Date: December 6, 2011 – February 25, 2014

Company: Transcom Worldwide Asia

Address: Las Fiestas Road, Frontera Verde Compound, Pasig City

Contact No.: 632-***-****

Job Position: Warranty Analyst

Account: Ford Motor Company

Date: March 31, 2014 – December 28, 2015

Company: Percepta

Address: Robinsons Place, Ortigas Ave. Extension, Cainta, Rizal

Contact No.: 632-***-****

Job Position: Outbound Sales Representative

Account: SiriusXM Satellite Radio

Date: January 26, 2016 – January 19, 2017

Company: The Results Companies

Address: Promenade Area Q Plaza, Commercial Complex, Imelda Ave., Cainta, Rizal

Contact No.: {02) 234 2768

Job Position: Service Desk Support

Account: Microsoft for Windows

Date: March 24, 2017 – August 21, 2017

Company: Convergys (Acquired by Concentrix)

Address: 8th – 11th Floor Bldg C, Megamall, Bus Bay Terminal

Contact No.: {02) 857 7634

Job Position: Sr. Quality Analyst

Date: September 22, 2017 – Present

Account: Sprint and T-Mobile

Company: Concentrix Philippines

Address: 16th – 20th Floor Tera Tower, Bridgetown, C5 Road, Quezon City

Contact No.: {02) 423 8700

Joann B. Basañes

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