Resources Manager Operations

SHARONIA E. PRICE

***** ******** ***** ********, **, 20112 • 571-***-**** • ********.*****@*****.***

OBJECTIVE

A versatile, strategic, results-oriented individual seeking to apply communicative, leadership, and analytical skills to a demanding human resources position.

KNOWLEDGE AND EXPERTISE

●9+ Years customer service experience

●7+ Years team building and interpersonal skills training

●4+ Years working in management capacity

●6+ Years Federal, Maryland, and Virginia labor law and regulation compliance

●7+ Years talent/performance management

HIGHLIGHTS

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Excellent written and verbal communication

Proven organization and attention to detail

Employee grievance and conflict resolution Ability to work well individually and in team setting

●Reduced annual payroll deficit from $27,000 to $13,000 within 8 months of new building assignment

●Consolidated multiple HR functions into a single organization

●Reduced department turnover rate from

23% to 16% in 12 months

●Received the highest Associate Engagement score in a district of 42 theatres (2016, 2019)

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Voted ‘Best Service’ in a circuit of over

600 theatres (2016)

Awarded ‘Ms. Get It Done’ (2019) and

‘Best Personality’ (2018)

EXPERIENCE

BF Saul Hospitality – May 2021- Present Area Human Resources Manager

Monitors and administers compensation/benefits for both hourly and salaried team members.

Manages the recruitment and retention process for the property for both hourly and salaried team members.

Responsible for ensuring fair and consistent application of federal, state and local laws.

Ensures effective team member relations; serves as a resource for performance management with hourly and salaried team members.

Manages expenses to exceed company/hotel profitability.

Assists in the administration and delivery of all training and development programs.

Manages the workers’ compensation program and assists in providing a clean and safe work environment.

Develop, implement and review operational policies and procedures

Showplace Icon Theatres February 2020 – May 2021 Operations Manager

Provide inspired leadership for the organization

Develop, implement and review operational policies and procedures

Assist HR with recruiting

Help promote a company culture that encourages top performance and high morale

Oversee budgeting, reporting, planning, and auditing

Work with senior stakeholders.

Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations

Work with the board of directors to determine values and mission, and plan for short and long-term goals

Identify and address problems and opportunities for the company

Build alliances and partnerships with other organizations and the community

Support worker communication with the management team

American Multi-Cinema February 2016 – February 2020 Human Resources Manager

● Supervise and accommodate a staff of 50+ employees

●Oversee recruitment, onboarding, training, and assessment of all associates

●Communicate annual benefit enrollment periods, scholarship opportunities and employee engagement surveys

●Conduct theatre-level investigations

●Review financial numbers on a weekly basis and make operations adjustments as necessary

●Maintain regulatory compliance, payroll, and personnel records of 50+ employees

●Plan and execute eight annual employee engagement activities

●Ensure licensing compliance for building and associates (fire/safety, Serv-Safe, alcohol, food handlers)

●Conduct high-energy orientations to foster positive attitude toward company initiatives

American Multi-Cinema, Alexandria, Virginia, April 2015 – February 2016 HR Supervior

American Multi-Cinema, Woodbridge, Virginia, April 2014-April 2015 Film Crew

Best Buy, Woodbridge, Virginia, July 2014 – July 2016 Customer Service Lead

All American Steakhouse, Woodbridge, Virginia, October 2013 – July 2014 Hostess

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