Medical Assistant Customer Service

Danielle Parker

Medical Assistant/Provider

Houston, TX 77033

**************@*****.*** - 346-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Provider

Team Care Home Health Service - Houston, TX -

2017-04 - 2018-03

Houston, TX

Home Health Care Provider

• Aided person at their home that had medical difficulties

• Cleaned home

• Cook daily meals for patient

• Monitored medication and dosage

Cook daily meals for patient

Prime Time Home Health Service - Houston, TX -

2014-02 - 2016-06

Houston, TX

Home Health Care Provider

• Aided person at their home that had medical difficulties

• Cleaned home

• Cook daily meals for patient

• Monitored medication and dosage

Sales Person

Burlington Coat Factory - Houston, TX -

2010-10 - 2011-01

• Cashier

• Stock Room/Inventory

• Floor Sales Person

• Assisted customers with finding items, fitting rooms, and checking out Assembly Line Worker

Burnett Staffing - Houston, TX -

2007-04 - 2008-04

• Maneuvered heavy objects while hand-packing products for shipment

• Processed inquiries regarding company supplies and procedures: product loss, shipment orders, cycle counting, stocking shelves and routine cleanup of area

• Performed basic assembly preparation following set industrial and manufacturing machine operation and procedures

Customer Service Representative

Advance America Call Center - Houston, TX -

2006-10 - 2007-04

• Processed inquires for consumers concerning payday loans and eligibility

• Generated and updated customers online loan request promptly with excellent customer service

• Conduct regular follow-up regarding employment and references to determine effectiveness of application

• Formulated daily and weekly activities reports

Security Guard

Weiser Security - Houston, TX -

2005-08 - 2006-08

• Enforced the regulations governing the operation of a correctional instiution, serving both as supervisor

• Provided leadership and technical guidance to other staff with regard to policies, procedures, and rules

• Supervised and provided security of offenders and responded to emergencies

• Prepared daily paperwork records, forms and reports for each shift Customer Service Representative/Cashier

Houston, TX -

2002-10 - 2005-06

• Ensured each customer had outstanding service by providing a friendly environment

• Provided control and management regarding daily cash flow transactions

• Aided in all types of consumer service needs, maintenance and company instruction

• Greeted and acknowledged each customer with solid product knowledge and customer service. EDUCATION

Certification in Medical Assistant

Everest Institute - Houston, TX

2008 - 2009

High School Diploma in General Studies

Jesse Jackson Academy - Houston, TX

1999-08 - 2003-05

SKILLS

CUSTOMER SERVICE, RECEPTIONIST, RETAIL SALES, CASHIER, SECURITY, Medical Assisting CERTIFICATIONS/LICENSES

Medical Assistant

2008-08 - 2009-10

Houston, TX

Home Health Care Provider

• Aided person at their home that had medical difficulties

• Cleaned home

• Cook daily meals for patient

• Monitored medication and dosage

ADDITIONAL INFORMATION

SKILLS

Customer Service, Cashier, Security, Healthcare

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