Michelle Burciago

720-***-****

adpi5b@r.postjobfree.com

Wheat Ridge, Co

Skills & Qualifications

High performance standards

Worked directly with regional managers during property buy out process. Skilled in full office administration operations.

Excellent customer service skills person and over the phone. Professional leasing and administrative responsibilities at 364 unit property Accomplished Multi-tasking.

Strong administrative.

Software Proficiency & Technical Expertise

MS office

Proficient typist

Full operation of 10 line phone system

Highly professional Customer Service

Proficiency in Real Estate software including,

Yardi Voyger, One Site, Buildium.

Related Professional Expertise

Compliance Specialist II

Highland West Community Wheat Ridge, Co February, 2016 to May 2021 Responsibilities:

Qualified applicants for move-In.

Completes initial, annual and interim recertification for residents in accordance with all. Program regulations.

Enters financial information in the property management software program. Property Manager

Maiker Housing Thornton Co, June 2021 to Current

Responsibilities:

I processed monthly reports of each property status in delinquency, vacancy. Collected rent

Annual recertifications

Submitted invoices for payment

Oversee 208 units making sure all buildings were in good condition. Managed a staff of 3 maintenance with assistant manager and admin Leasing Agent Property Manager

Re-Property Management - Aurora, CO - January 2015 to September, 2015 I processed month end reports such as delinquency, vacancy. Collected rent and kept careful records of rental payments. I oversaw the budgeting process for 100 homes.

I managed all day to day activities involving tenants, subcontractors. Conducted annual Re-examination appointments and housekeeping inspections. I processed all move-ins and move-outs.

Property Manager

Kier Property Management - Greenwood Village, CO - March 2011 to December 2014 Conducting apartment tours for potential tenants and answered any question. Collected and kept careful records of rental payments.

Maintained excellent customer relationships by adhering to the 10 Pledges of Customer Service

I oversaw the budgeting process for 200 units.

Monitored and documented all income, including delinquencies, assigned properties. Handled customer complaints personally to verify they were properly handled. Managed all day to day activities involving tenants, subcontractors and property Management

Conducted annual Re-examination appointments and housekeeping inspections. RECEPTIONIST

Adaptive Imaging Solutions - Pueblo, CO - June 2007 to December 2008 I directed persons to correct destination.

Ensure knowledge of staff movements in and out of organizations. I conducted General Administrative and Clerical Support. I Filed Accounts.

CUSTOMER SERVICE REPRESENTATIVE

Express Scripts - Pueblo, CO - September 2005 to May 2007 Handled customer complaints to verify they were properly handled. Answered multiple phone lines provided customers with health benefit information. I provided information on coverage and cost of medications. Submitted prescription orders for delivery.

EDUCATION

General Education Diploma

Otero Junior College - La Junta, CO

1995

Professional References

Cyndi Gilland 720-***-****

Roberta Sturgeon 720-***-****)

Mike Lobato 719-***-****

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