Mis, collection, backend operation

Profile

•Over *+ year’s successful experience providing MIS,Collection,Finance and Operation Backend leadership in unique challenging situations with proven ability to quickly analyses Customer Pain and develop strategies to grow bottom- lines.

•A business leader, Retention management & customer service profession with a high level of business optimization and experience in leading B2B Relationship Maintaining. Expert in planning, developing, Retention management and executing daily mission to constantly growing business .Track record of driving MIS and Payment collection.

Employment History

Collection Relationship Manager at Vodafone Idea Ltd -MUMBAI

Duration: Jan 2016 Still working

Profile: Collection Relationship Manager & Senior Backend & Operation

Executive.

Job Responsibilities:

•Handling Pan India Corporate Accounts.

•To Send Pan India Billing Summaries to Corporates.

•Preparing Tax Invoices for processing the payment as Per Corporates Requirement.

•Reconciliation & analysis of Data Maintaining Payment Collection report.

•Maintaining an update tracker of process.

•Sending MIS report of monthly basis to Manager.

•Ensuring Payment Get Collected & Posted on time

•Resolving All Issues Related to Corporate accounts.

•Co-ordination with Agency managers and PAN India Accounts.

•Doing monthly and daily Visits to Companies for service related calls and to maintain good RM Relationship.

CITI BANK

•Profile: Backend & Operation Executive

•Duration : Jan 2014 to Nov 2015 Job Responsibilities:

•HANDLING WEST REGIONS (MUMBAI,PUNE,GUJRAT) All Payment Issues for West Region.

•Queries on Daily TID and Payment Vouchers.

•Preparing Daily Tid reports & sending across to all merchants.

·

·

·

Details

House no.520, At Chandrapada, Juchnadra village Naigoav East .

Thane, 401208

India

:+91-986******* ***.*******@*****.*** Date of birth

20-Nov-1988

Place of birth

Naigoav East –Thane.

Marital Status: Married

Nationality

Indian

Skills

IT SKILL: Well versed with Windows

Environment with specialization in Excel, Word and PowerPoint

Languages

Read, Write, and Speak – English, Hindi, and Marathi

Hobbies :

Kho-Kho (Participate at National Level)

•Co-Ordination with Most leading Client related to there issues

•NEFT return cases

•POS Reject cases

•Requests from MEs for Service Tax Certificates

•PV / EDC Rolls Requests Escalations

•Monthly FIRC certificates

•Follow up with all ME Overdrafts

•Update Payment Issues Tracker for West

•Referral Queries

•Activates assigned from time to time ( i.e. E PV conversions)

Loop Mobile India Ltd –MUMBAI

Profile : Backend & Operation Executive Duration: Aug 2010 to Nov 2013 Job Responsibilities:

•Handling whole activities related to Finance

•Collection cash flow

•Collection MIS

•Collection Reconciliation.

•Managing Cheque Updation Process for entire Loop Mobile Mumbai.

•Reconciliation with bank & Subscribers account

•All payment Posting(Neft,Corporate cheque,commission,cash,web-pmts)

•All Gallery cheque reconciliation

•Resolution of Payment related issues of Subscribers

•Reconciliation Of Payment posting(BSCS reconciliation)

•ECS Registration.(Billdesk)

•All gallery related issues

•All Online payments issues

•To transfer payments And to reverse the Payments Ensure All Payments Get Updated As per TAT.

(Easy-pay Team)

•To Swap Payments from Machine.

•To Upload file to bank For process.

•To Update Subscribers Payments On Time.

•To Maintain easypay collection data.

•To make collection Credit Recon

•To Activate subscribers easy-pay facility .

Highlights

Leading change

Collection Management

MIS report

Preparing Tax Invoices

Cash Flow Management

Finance

Retention Management

Team Management

Corporate Client Servicing.

Reconciliation & Data Analysis

Online payments

Finance

Education

•Completed S.S.C. In Year 2004

•Completed H.S.C. In Year 2006

•Completed T.Y.B.COM In Year 2009

·

Date:

Place:

Contact this candidate