M.RUTHRA
Vallur, Mannargudi(TK) Email-Id: *********@*****.***
Thiruvarur (DT)-614017 Mobile No: +91-638*******
OBJECTIVE:
To be an efficient part of an organization shall continuously add value in the work place through knowledge passion and teamwork with positive attitude. WORKING PROFILE:
Current Company : Hathway Data Com Pvt Ltd
Duration : Dec 2020 TO Till date
Designation : Technical Support Executive (L2 Engineer). Roles and responsibilities - Hathway Data Com Pvt.Ltd:
Provide Networking support, perform trouble-shooting functions and resolving Client issues.
Analyzing the issues as per the network Logs & Managing the SOP for the Network issues.
Reporting High end level outages and following up with ISP’s for the Quick resolution.
Escalated Issues as needed and maintained communication with customer and Technical team.
Updating the as-built construction data from field using web portal.
Co-ordinating and configuring the client end wireless devices.
Managed LAN and Wireless Network and performed troubleshooting On LAN, WLAN, Customer Modems, Remotely resolving the technical issues.
Co-ordinating with the Project Managers, Field Engineers
Monitor system performance, Troubleshoot and diagnose hardware and software issues.
Knowledge in Remote Desktop Management and Remote Installation Services.
Daily report maintenance.
Provision & configuration of new circuit.
KNOWLEDGE & SKILLS:
Experience required with Windows desktop operating systems
Understanding of IP and troubleshooting Internet connectivity
Working Knowledge of Wireless Technologies
ACADEMIC QUALIFICATION:
Education
Details
Institute/College/
School
University/
Board
Passing
of year
Percentage
of Marks
B.E (EEE)
University College Of
Engineering, Pattukkottai.
Anna University
2020
7.3(CGPA)
TECHNICAL SKILL:
Programming Language: MS Office, C, C++
Eletronic Device: MatLab, Electrical Cadd, Scilab.
Type Writing.
PROJECT:
PONGAMIA PINATA OIL AND PALM OIL AS AN ALTERNATIVE OF TRANSFORMER OIL.
WORKSHOP:
TITLE : PROGRAM LOGIC CONTROL IN SIEMENS .
A workshop held on 27th May 2019 to 4st June 2019. TITLE : RASPERRY PI .
Undergone one day workshop held on 8th Dec 2018 from APPIN TECH LAB, Coimbatore.
TITLE : SMART GRIDS .
Undergone a national level workshop NIT -TRICHY held on 15th to 18th Feb 2018. TITLE : EMBEDDED CONTROL IN INTERNET OF THINGS .
One day workshop KINGS COLLEGE OF ENGINEERING - THANJAVUR held on 14th Feb 2018.
PERSONAL DETAILS:
Name : M. RUTHRA
Father’s name : B. MURUGESAN
Date of birth : 27-05-1999
Languages : Tamil, English.
DECLARATION:
I hereby declare that the information given herewith is correct to my knowledge and I will be responsible for any discrepancy. Place: Signature
Date: ( M. RUTHRA )