C AREER OBJECTIVE
EXPERIENCE
EDUCATION
ADDITIONAL S K I L L S
REFERENCES
Emily Picciano-Schatten
Wallingford, CT, 06492
*****.****************@*****.***
Efficient professional with 5+ years of experience and a proven knowledge of customer needs assessment, relationship management, and customer satisfaction. Aiming to leverage my skills to successfully fill an administrative role at a growing organization.
THE CUSTOMER CENTER- T-MOBILE PREFERRED RETAILER, Wallingford, CT Mobile Expert, Sep 2016 - Present
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Greet customers and ascertain what each customer wants or needs.
• Recommend products to customers, based on customers' needs and interests. Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
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Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
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Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
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DYNAMITE DESIGNS, Wallingford, CT
Intern, Mar 2019 - May 2019
• Assisted Store Manager with organization of merchandise and displays.
• Greeted incoming customers and helped locate relevant products from the inventory available.
• Assisted in inventory management on an as needed basis. Maintained knowledge of current promotions and price changes in order to provide the best possible experience for the customer.
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Gateway Community College
New Haven, CT
Associate in Science (A.S.) Fashion Merchandising and Retail Management (May 2019)
• Microsoft Office Suite Proficient
• Customer Service Oriented
• Results Driven
References available upon request
82 North Whittlesey Ave Wallingford, CT, 06492 203-***-**** *****.****************@*****.***