C AREER OBJECTIVE

EXPERIENCE

EDUCATION

ADDITIONAL S K I L L S

REFERENCES

Emily Picciano-Schatten

** ***** ********** ***

Wallingford, CT, 06492

203-***-****

adphpd@r.postjobfree.com

Efficient professional with 5+ years of experience and a proven knowledge of customer needs assessment, relationship management, and customer satisfaction. Aiming to leverage my skills to successfully fill an administrative role at a growing organization.

THE CUSTOMER CENTER- T-MOBILE PREFERRED RETAILER, Wallingford, CT Mobile Expert, Sep 2016 - Present

• Describe merchandise and explain use, operation, and care of merchandise to customers.

• Greet customers and ascertain what each customer wants or needs.

• Recommend products to customers, based on customers' needs and interests. Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.

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Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.

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Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

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DYNAMITE DESIGNS, Wallingford, CT

Intern, Mar 2019 - May 2019

• Assisted Store Manager with organization of merchandise and displays.

• Greeted incoming customers and helped locate relevant products from the inventory available.

• Assisted in inventory management on an as needed basis. Maintained knowledge of current promotions and price changes in order to provide the best possible experience for the customer.

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Gateway Community College

New Haven, CT

Associate in Science (A.S.) Fashion Merchandising and Retail Management (May 2019)

• Microsoft Office Suite Proficient

• Customer Service Oriented

• Results Driven

References available upon request

82 North Whittlesey Ave Wallingford, CT, 06492 203-***-**** adphpd@r.postjobfree.com