Customer Service Support Associate
Resume:
Donatus M. BASEBANG
**** ****** ***** ********* ******** Alberta, T6W1P7
Cell: 780-***-**** Home: 825-***-****, email: **********@*****.***
EMPLOYMENT HISTORY
CUSTOMER SERVICE September 2016 to July 2021
Elegance Shopping Zone-Biyem-Assi, Cameroon.
Greet and usher customers into the store.
Maintaining a positive, empathetic, and professional attitude towards customers at all times.
Knowing our products inside and out so that I can answer questions, while promoting and selling products to both existing and potential customers.
Processing orders, forms, applications and request of customers.
Communicating and coordinating with colleagues as necessary while also providing a report on potential new products and other competitive activities to management.
Offloading, sorting, cleaning/dusting products, and stocking of newly arrived products on shelves.
Responding promptly to customers by clarifying them on their needs or complaints.
Follow all WHMIS protocol.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating with customers through various channels and assisting customers in taking their purchased goods to their cars.
Housekeeping/Nanny
The Ngwi’s family. Edmonton, Alberta September 2021 to Present
Taking care of 3 children under the ages of 12 years old.
Assisting children with their homework.
Cleaning, tidying, and organizing children’s rooms and play areas. the child's room.
Dusting, organizing, vacuuming, the entire house.
Performing household laundry.
Preparing family meals and setting up school snacks for children.
Accompanying and monitoring children on outdoor playground.
EDUCATION
Business Management 2021
Concordia University of Edmonton
Currently studying Business Management and marketing at Concordia university.
High School Diploma
St. Augustin College 2016
REFERENCES
Supervisor at ELEGANCE SHOPPING
MATILDA JICK, +237*********
HOUSE KEEPING
HILDA NGWI,
Tel: 514-***-****, Mail: ***********@*****.***
Contact this candidate