Emerald Matthews
sales associate
San Bernardino, CA 92407
***********@*****.***
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Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
DSP (Direct Support Professional)
SALEM CHRISTIAN HOMES - Chino, CA
September 2020 to Present
• Provides direct care to those with intellectual and developmental disabilities.
• Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks. Caregiver/Personal Assistant
Families choice home care, Angel care - San Bernardino, CA December 2017 to Present
Clean patient, feed patient, bathe, transport
Customer Service Representative
Wells Fargo call center - San Bernardino, CA
November 2020 to September 2021
Answer phones, paperwork, assist customers, filing Office Assistant
AppleOne - California
November 2019 to October 2020
• Overseeing clerical tasks, such as sorting and sending mail.
• Keeping an inventory of office supplies and ordering new materials as needed.
• Maintaining files.
• Welcoming visitors to your office.
• Answering phone calls.
• Taking and delivering messages.
• Ensuring the office runs smoothly.
Sales Associate/Cashier
Macy's - San Bernardino, CA
February 2019 to November 2019
1. greet customers
2. operating cash registers
3. increasing in store sales
4. directing customers to merchandise
Resident Assistant
BRIGHTWATER SENIOR LIVING OF HIGHLAND - Highland, CA January 2019 to November 2019
Bathe, feed residents, clean patients
Clerk Helper
Stater Bros Markets Inc. - San Bernardino, CA
August 2018 to June 2019
Greet customers, assist customers, clean store, Bag groceries Cashier/Customer Service
Bluewater poke - Redlands, CA
November 2018 to January 2019
Greet customers, server, clean store
Secretary/Receptionist
DOUBLE R ENTERPRISE - San Bernardino, CA
July 2017 to June 2018
• Communication.
• Professional and courteous manner.
• Interpersonal skills.
• Able to work well with others.
• Adaptable.
• Time-management skills.
• Detail-oriented.
• Accurate.
Cashier
Forever 21 - San Bernardino, CA
December 2016 to May 2017
Education
High school
Indian Springs High School - San Bernardino, CA
August 2014 to June 2018
Diploma
Indian Springs High School
June 2018
High school in Nursing
Health Academy
Skills
• CUSTOMER SERVICE (3 years)
• Filing
• Food Service
• Crew Member
• RECEPTIONIST (2 years)
• Home Health
• Care Giver
• Personal Care
• CNA
• Nursing
• Meal Preparation
• Senior Care
• Home Care
• Personal Assistant Experience
• Dementia Care
• Microsoft Word (8 years)
• Direct support
• Developmental disabilities experience
• Patient care
• Patient monitoring
• Medication administration
• Typing
Certifications and Licenses
CPR Certification
First Aid Certification
BLS Certification
Additional Information
Skills
* Polite, responsible, and manners
* Responsible and complete tasks on time
* Responsible, dependable, take pride in work
* Reliable
* Creative and have the ability to solve problems
* Good concentration skills and always prepared
* Great communicator
* Customer service skills