RMA
Resume:
Kelli Bootes
**** ******** ***** **********, ** *5042
************@*****.***
Experienced practice manager seeking a position with a company that values proven leadership, enthusiasm, team building and growth, and dedication.
Experience
Practice Manager
Doctor’s Urgent Care April 2006 - Present
Implement core values of our company that services provided be of the highest quality
Recruiting and training of all employees
Created new teams in two different offices by setting goals and high expectations
Create schedules for all Medical Associates at both offices
Conduct staff evaluations, counseling and coaching
Manage payroll, employee vacations, schedules and PTO
Manage contractors for services including building and ground maintenance, yearly equipment calibrations for office equipment
Super user for our EMR system Docutap
Manage two of our offices out of ten in the area
Medical Assistant
Doctor’s Urgent Care April 1993 - 2006
Provided exceptional personal and caring service while reacting calmly and effectively
Worked alongside healthcare providers, medical assistants and management to provide optimal patient care and experience
Demonstrated excellence in recording patient medical histories, vital signs, venipuncture, injections, flu, strep testing, urinalysis, and x-rays
Ancillary tests: BAT, PFT, Audiometry, drug testing, NIDA & Non-NIDA, hair collections, Saliva collections
Education
Southern Ohio College Associates of Applied Science, Medical Assisting 1993
Certifications and Achievements
Registered Medical Assistant - #237920
GMXO Certified • 2003
Escreen Trainer 2009 – present
Super user for Docutap EMR 2013
Certified Breath Alcohol Technician Instructor
Form Fox certified 2018
Office of the Year Doctors’ Urgent Care Middletown: 2006,2009,2010,2013
Office of the Year Doctors’ Urgent Care Milford: 2019
Employee of the Year Doctors’ Urgent Care Office: 2006
Employee of the Month Doctors’ Urgent Care October 2000
Employee of the Quarter Doctors’ Urgent Care Q4 2003; Q1 2004; Q1 & Q4 2006
Led our company in medication sales and Google reviews
Met company expectations with door to door times and MA per hour budget
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