Service Representative Tyler

FELECIA CAMPBELL

*******.************@*******.*** 903-***-****

DETAIL ORIENTED CUSTOMER SERVICE REPRESENTATIVE

who is motivated by working with others

Positive attitude

Problem solver

Empathetic

Proactive

PROFESSIONAL EXPERIENCE

Christus Trinity Mother Frances Health System, Tyler, Texas 2001-2009 & 2012-2020

Housekeeper

Maintained clean and sanitized environment for patient and staff

Engaged with and encouraged patient and family

Attentive to the needs of patients and their family members

Communicated effectively with staff and manager

Shared positive experiences with co-workers

Valued the patient and their opinion

Took initiative to solve issues or referred to manager when needed to follow proper protocol

Provided help and assistance to patients by warming food, pouring coffee and listening

EDUCATION

Tyler Junior College, Tyler, Texas

Associates Degree in Behavioral Science

Certificate in Childhood Development

Robert E. Lee High School, Tyler, Texas

PROFESSIONAL DEVELOPMENT

Christian Women’s Job Corps of Tyler 2021

Employment Readiness Program Graduate

Completed training in Microsoft Word and Excel

Received job skills and life skills training

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