Associate Manager - Business Analysis

NAGA DMR INDURTHY

Hyderabad · #958*******

*********@*****.***, *********@*****.***

Executive Profile

Proactive, performance-driven professional with 20+ years of diversified experience in Project Management, Program management, Digital transformation including 2 years of experience in Business technology management, Global Delivery and Client relationship management. Sound understanding of IT services, GPMF processes, Agile Methodologies and Customer Interaction Management. Experience in defining Digital Transformation strategies across industry verticals. Blend technology skills with Business Management to provide technology strategy roadmap to customers, DevOps implementations involving CI/CD setup.

Certified PRINCE2 Practitioner

Certified ITIL V3 Foundation

Certified Scrum Master by Scrum Alliance (CSM)

Certified SAFe® 5 Agilist

Certified DevOps Master from EXIN

Specialization in "Business Technology Management" by ISB on Coursera.

Specialization in "AI Foundations for Everyone " by IBM on Coursera

Specialization in "AWS Fundamentals " by AWS on Coursera

Achievement Highlights

Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.

Dynamic and efficient delivery manager able to strike the right connect with all the Internal and external stakeholders with experience of managing a $20 million project portfolio.

Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps and work breakdown structures.

Areas of Expertise

Recognized as a leader who enjoys inspiring others to greater performance, and building confidence through mentoring, coaching, and training.

• Digital Strategy and transformations

• Business & Technology alignment

• Project / Program management

• Client Relations & Presentations

• Coaching, Team Building & Leadership

• Operations & Resource Management

Experience:

DXC technology

JUL 2020 – TILL DATE

AGILE PROJECT MANAGER / SCRUM MASTER DXC ASSURE New BUSINESS

DXC Assure Policy NEW Business is a Life & Annuity Insurance (USA, APAC and EU) product development project in DXC. Working as Project Manager, Scrum Master in a Scaled Agile project. Involved in New business and Policy Administration application development. Worked in product development with various technologies such as Java, angular JS, AWS Services, PostgreSQL, JIRA, Jenkins and Netflix Conductor

Role / Responsibilities: Sr Project Manager / Scrum Master

Ensuring the team lives agile values and principles and follows the processes and practices that the team agreed they would use

Conducting the daily Check point and standup meetings to clear the obstacles and Roadblocks. Ensuring a good relationship between the team and product owner as well as others outside the team

Update the story changes in JIRA as per the discussion in Standup meetings

Conducting Retrospection and System Demo meetings once the sprint is completed.

Effectively communicate the EPICs status to all stakeholders.

Environment: Java, Angular JS, AWS Services, PostgreSQL, DynamoDB, JIRA and Jenkins, Netflix Conductor

DEC 2015 – JUN 2020

ASSOCIATE MANAGER – BUSINESS ANALYSIS, GBS DELIVERY DXC technology

Conducted multiple digital innovation workshops to identify the digital disruptions in the DXC applications and the transformation approach for the same.

Responsible for leading project teams and managing all activities in a project life-cycle. Responsible for assisting in GRM Portfolio coordination and GAP analysis.

Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize the customer satisfaction level.

Consult with Business partners to clarify and define complex project requirements, budgets and business cases including statement of work and vendor management.

Maintain and manage information related to billing, finance, OI, status reports, skill matrix and resource movement within and across the vertical.

MAY 2013 – DEC 2015

PROJECT MANAGER (SR PROF. APPLICATION DELIVERY), DXC technology

ZURICH

The Zurich Global refresh program is responsible for delivering a refreshed functional device/server. Virtualization is most frequently used for server consolidation. Physical Servers to Virtual Servers is called P2V Conversion.

Role / Responsibilities: Project Manager

Analyzing the strategy documents. Coordinating with various ISP towers to get the buy in on the approach and plan. Plan, execute, and finalize projects within triple constraints of delivering on time, within budget and scope objectives,

Acquiring resources and coordinating efforts of team members to deliver projects per plan.

Effectively communicate and resolve project issues and risks.

Environment: Windows, Unix, SQL Server, DB2 and MQ Series

DEC 2010 – APR 2013

TECHNICAL MANAGER/SME, DXC technology

AT&T

ISB is a new Integrated Services Biller which is being written to initially support the MAA/LD contracts, which provide a facility to support Government usage. The ISB system provides billing for multiple contracts that use the Government Markets platform GMP. An Integrated Services Monthly Invoice is submitted to GSA within fifteen government business days following the last calendar day of the month. ISB supports two different billing models Networx and Crossover.

Role / Responsibilities: Project Manager/SME

Plan, execute, and finalize projects within triple constraints of delivering on time, within budget and scope objectives.

Identify, effectively communicate, and resolve project issues and risks.

Develop risk mitigation plans. Effectively communicate project status to project stakeholders.

Mentor, and motivate team members, influencing them to take positive action and accountability for assigned work.

Mainly involved in Requirement’s analysis and preparation of design documents

Involved in updating weekly process documents like Minutes of Meeting (MOM), Issue & Risk log, Performance Measure Reports, Quality Review Documents, Test Cases Log sheets etc.

Involved in conducting TAM’s (Team Action Meetings), Weekly team meetings and review on deliverables

Environment: C, Mainframe z/OS 01.12.00, JES2 z/OS1.12, ISPF 6.1.0000, Teradata 13.10.05.11

DEC 2007 - DEC 2010

ONSHORE COORDINATOR, DXC technology

CITI STREET

The objective of this project is to look after development & maintenance activities of Sweeps system (Defined Beneficiary), which is part of Citi Street TRO business (Total Retirement outsourcing). As ING took over CITISTREET in the mid of 2008, the client’s name changed to “ING – Institutional plans”. The Defined Beneficiary System is a Retiree Services mission-critical application on UNIX that is used for all benefit payment processing. This application currently processes payments for approximately 30 clients and processing include pension monthly recurring payments, Defined Beneficiary sweeps on plan basis as well as report generation and additional benefit payment activities.

Role / Responsibilities: Onshore Coordinator

Plan, execute, and finalize projects within triple constraints of delivering on time, within budget and scope objectives

Acquiring resources and coordinating efforts of team members to deliver projects per plan.

Identify, effectively communicate, and resolve project issues and risks.

Effectively communicate project status to project stakeholders.

Mentor, and motivate team members, influencing them to take positive action and accountability for assigned work. Analysing the application source code and generating application architecture and system flow diagrams

Environment: Unix Shell scripting, C, Mainframes, DB2, Omni scripts, MF-COBOL and Uni-SPF

MAY 2005 - DEC 2007

OFFSHORE LEAD, DXC technology

CITI STREET

The Plus Benefit Payment System is a Retiree Services mission-critical application on UNIX that is used for all benefit payment processing. This application currently processes payments for approximately 850 clients with a total of 2.7 million payments issued per month. Benefit payment processing include pension monthly recurring payments, pension special payments and lump sum distributions

Role / Responsibilities: Senior Software Engineer /Offshore lead

Work closely with Project Managers and Program Managers in the design, development, and implementation of the General Motors GPS Project

Mainly involved in Coding part and test cases preparation

Involved in reviewing Unit test plans to maintain quality of the project

Create project status reports and accurately track/manage project issues and risks

Establish clear controls and communications procedure with onsite coordinator

Environment: C, Unix Shell scripting, MF-COBOL and WANG procedure

EDUCATION

NOV 1999

MCA – MASTER OF COMPUTER APPLICATIONS, NAGARJUNA UNIVERSITY

AUG 1996

B.SC – BACHELOR OF SCIENCE, nagarajuna university

SKILLS

C, C++ and UNIX

MF-COBOL, Ingres 1.2 and Tandem

MVS OS/390, IBM’s RS 6000 & Endeavor, Xpeditor, FILE-AID & QMF

ServiceNow, Amazon Web Services, Operations & Resource Management

Mainframes, DB2, Ingres 1.2, Teradata

Salesforce, Apex, Visualforce, SFDC Configuration, Apex Data loader, Eclipse

Team Building & Leadership, Project Management and Program Management

CERTIFICATIONS

Certified PRINCE2 Foundation (Certificate Id: GR633048734NI) - 2016

Certified PRINCE2 Practitioner (Certificate Id: GR634026380NI) – 2016

ITIL V3 Foundation (Certificate number: 5713560.20545818) - 2016

Certified Scrum Master (Certification Id: 000152750) – 2016

Certified DevOps Master EXIN (Certification Id: 5713560.20711016) – 2017

Certified SAFe 5 Agilist (107*****-****) - Scaled Agile Inc.

Business Technology Management (India School of Business) 3TZHYHU6HJEF) – 2017

Certification in Digital Transformation (Coursera ISB - Q6T9NH42SA26) - 2016

AWS Fundamentals Specialization (Amazon Web Services) DHS5TXWYRJR7 – JUN 2020

AWS Cloud Practitioner Essentials – 2018

Scrum Fundamentals Certified (SFC) – (593028) – 2017

Six Sigma Yellow belt (SSYB- 6sigmastudy) – (681248) - 2019

Data Science Foundations 101 – (IBM Cognitive Class)

Project Management Professional training – Knowledge woods – 2014

Enterprise design Thinking Practitioner IBM - Acclaim Badge Issued by IBM (2019)

AI foundations for Everyone Specialization (XASL33HXF9EY)– coursera issued by IBM

Introduction to AWS Identity and Access Management (BTL7DB2LWEWD) – Coursera issued by AWS (2021)

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