transportation security officer
Resume:
JULIE TRAN
Bradenton, FL *****
954-***-**** - ***********@*****.***
Professional Summary
Over eleven years of experience within the customer service field. Highly dependable and capable working with little, to no supervision in fast-paced and high-pressure environments. Highly organized, with exceptional communication and leadership skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused on improving facility security through diligent approach and sense of personal responsibility. Diffused situations in calmly within guidelines.
Skills
Hazardous items knowledge
Baggage inspections
Behavioral observations
Security station experience
Customer service and assistance
Microsoft Office
Customer Service
Teambuilding
Excellent work ethic
Detail-oriented
Planning and Coordination
Training & Development
Teamwork
Self-motivated professional
Good telephone etiquette
Computer skills
Computer proficiency
Conflict resolution
Work History
10/2020 to Current
Transportation Security Officer
Trinity Technology Group (Contractor to Transportation Security Aviation TSA) – Sarasota Bradenton International Airport (SRQ)
6000 Airport Cir, Sarasota, Florida, 34243
I got promoted as a Lead in October 24,2021.
Well-rounded Certification within the job.
Interacted with public to give directions, explain rules and regulations and respond to inquiries.
Adhered to strict screening techniques and procedures while conducting human screenings.
Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
Conducted bag searches and performed pat downs of passengers to maintain secure, safe premises.
Engaged in casual conversations with individuals to assess and analyze behaviors.
Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
Used explosive detection machines and chemical swab systems to identify potential hazards.
Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
Performed deep searches and pat downs to look for unauthorized materials and items such as weapons.
Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
09/2018 to 2/2020
Stevenson Brothers Bail Bonds
Clergy Assistant – Miami, FL
Stevenson Brothers Bail Bonds
Manager Mui Stevenson
6555 NW 36 st suite 117
Miami Fl 33166
Part-Time Assistant clergy (filing, answering phone, and entering data)
08/2018 to 3/2020
Nails Technician
Royal Bellagio Nails & Spa – Pembroke Pines, FL
Royal Bellagio Nails & Spa
Nails Technician
14940 Pines Blvd
Pembroke Pines, Fl, 33027
(Known as Bellagio Nails & Spa Under new management)
Day/Hour per weeks: 60 hrs.+
Salary’s: commission paid by percentages 60/40 every 2 weeks
Able to operate the salon smoothly by answering salon phone while being on duty as a nail technician to take future appointments for customer service.
Able to take care of any customer concerns and satisfied their service at salon
Perform hand on with customer service by taking care of their needs.
07/2012 to 08/2018
Nails Technician
Bellagio Nails & Spa – Pembroke Pines, FL
Bellagio Nails & Spa
Nails Technician
14940 Pines Blvd
Pembroke Pines, Fl, 33027
Day/Hour per weeks: 60 hrs+
Salarys: commission paid by percentages 60/40 every 2 weeks
Able to operate the salon smoothly by answering salon phone while being on duty as a nail technician to take future appointments for customer service.
Able to take care of any customer concerns and satisfied their service at salon
Perform hand on with customer service by taking care of their needs.
01/2014 to 01/2015
Nail Technician
C & T Nails & Spa – Cutler Bay, FL
C & T Nails & Spa
Nails Technician
20416 Old Cutler Rd
Cutler Bay, Fl 33189
Day/Hour per weeks: 60 hrs.+
Salary’s: commission paid by percentages 60/40 every 2 weeks
Able to operate the salon smoothly by answering salon phone while being on duty as a nail technician to take future appointments for customer service.
Able to take care of any customer concerns and satisfied their service at salon
Perform hand on with customer service by taking care of their needs.
Education
2017
Bachelor’s degree: Criminal Justice
Florida International University - Miami, FL
GPA 3.25 out of 4.0
2015
Associate of Arts: Criminal Justice
Broward College - Fort Lauderdale, FL
GPA 2.95 out of 4.0
2011
High School Degree
Western High School, Broward College - Davie, FL
References
Available Upon request
Certifications
Full specialist Cosmetology Nails Technician (Expiration date: October 31,2020)
Full Certification at Trinity Technology Group as a Transportation
Conceal Weapon Certified and Licensed (Issued date: November 01,2018 - Expiration date: November 01, 2025)
FEMA IS-00907 (Active Shooter: What can you do)
Skills
Multi-tasking
Research (Internet and Social Media outlets)
Microsoft Office Suite (Microsoft Words, PowerPoint, Excel, and OneNote)
Fluent in English and Vietnamese.
Contact this candidate