I’m a customer and food service industry employee with experience fulfilling multifaceted roles such as; experience in telephone and face-to-face customer service, line cook, prep cook, hostess, and banquet server. Through my skill, experience and strong work ethic I am sure I can achieve anything in the food service industry or in an organization where there is a need for a strong individual who is people-oriented and has customer and food service experience.
EDUCATION
Central State University, Wilberforce, OH
Business Administration; Concentration: International Business and Hospitality Management, May
2012
EMPLOYMENT HISTORY
UpShifter
Columbus, Ohio August 2021-- Present
●Kitchen aid and Houseperson with Nationwide Hotel and Conference Center
Assisted in event set up and teardown
Prepared meals for various occasions,(i.e weddings, event luncheons and conferences)
Dishwasher
●Food processor with Mid Ohio Foodbank
Helped build food carts for the pantry
Unloaded food carts into the vehicles of the families in need
Built dry food and produce packages
Restaurant Manager, Fazoli’s
Columbus, Ohio August 2019-- November 2020
●Managed both morning and evening shifts.
●Filled in for any position when we were short of staff.
●Engaged guests and followed up on their experience with our restaurant.
●Set out daily tasks for the crew.
●Ran financial reports at the end of every day.
●Encouraged team building and working together.
●Worked closely with the Assistant and General Managers to assure maximum productivity.
Line cook/banquet server/prep cook/dishwasher/ event hostess, APlus Staffing
Columbus, Ohio July 2017— August 2019
●Food server at multiple locations such as; Nationwide Arena, OSU, Columbus Convention Center and Columbus Zoo.
●Prepared foods for large events at locations such as The Columbus Zoo, Nationwide Arena and Columbus Convention Center.
●Banquet server and event hostess.
●Dishwasher for Columbus Convention Center and Wesley Glenn Senior Retirement home.
REFERENCES
Brandy Montes
PFS Web Lead
Email *******@******.***
Ciara Peaks
Blush Room Boutique
Email ******@*****.***
Shenequa Chapman-Umpierre
F.A.Y.I.N Insurance Agency LLC, Owner
Email ********@**************.***