Data Entry Account Manager

DOLORES MIGLIACCIO

**** ***** ***, ************, **, 19135 · 215-***-****

*********@*******.***

Enthusiastic individual with advanced skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting and ready to bring my skillset to the table. Enjoys working with individuals in and outside of the work place setting. Excited to begin a new adventure and expand my skills and learn new ones with a new team.

EXPERIENCE

SEPTEMBER 1999 – MAY 2020

PATIENT ACCOUNT MANAGER, Harry J. Lawall & Sons, INc.

Managed patient accounts from initial appointment, data entry, verifying insurances and completion to send to the Billing Department to be processed for payment as well as advising patients of their copay/coinsurance.

Well versed in utilizing Navinet and other insurance websites and software to verify insurances, information and pre-certification.

Knowledgeable in ICD10 medical coding and Orthotic/Prosthetic coding of devices for billing.

Developed a strong and professional rapport with patients and vendors such as Physical Therapists, Doctor offices and insurance companies across the tri-state area of PA, NJ and DE. Answered and made calls to speak with patients about billing, scheduling and answering any questions they may have.

Organized filing system for account documents resulting in increased efficiency and productivity.

Worked closely with team members and other departments on a daily bases to assist in essential everyday workflow procedures.

OCTOBER 1993 – NOVEMBER 2003

RETAIL SALES ASSOCIATE, walt disney company

Generated brand awareness to guests and positive product impressions to increase sales. Maintained the displays to keep the area clean and neat throughout my shift.

Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items. Participated in display moves weekly as well as inventory counts.

Initiated friendly interactions with each guest to determine level of assistance required while they shopped. Answered questions about products as well as information about travel to the theme parks.

SKILLS

Billing statement management.

Top notch customer interaction skills.

Excellent telephone/communication skills.

Advanced database updating.

Well maintained organization skills.

Skilled in the Microsoft Office suite as well as computer usage.

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