Team Captain Lincoln

Karsin Underwood

**** **** **, *******, ** ***** 402-***-**** *************@*****.***

Education

University of Nebraska-Lincoln, Lincoln, NE

Bachelor in College of Arts and Sciences, August 2021 Major: Sociology

Minor: Child, Youth and Family Studies

Work Experience

Child Care Provider Lincoln, NE May 2017- Present ● Responsible for the care of children

● Cared for children 7-15 during mornings and throughout evenings.

● Assisted children with school work and helped achieve good grades.

● Provided comfort and support to children when needed.

● Created strong relationships with kids and parents . Dicks Sporting Goods Lincoln, NE April 2019 - September 2020 ●Retail Sales Associate

● Provided passionate customer service and selling through customer engagement.

● Held over a 90% when getting customers to sign up for rewards program.

● Demonstrated the ability to interact with customers to show knowledge and commitment to their sport and activity.

● Promoted company programs including credit cards, seasonal promotions, loyalty program, and warranty sales.

Outback Steakhouse Lincoln, NE Waitress September 2019 - May 2020

●Answered questions about the menu and made recommendations when appropriate or requested.

●Assured satisfaction to customers and addressed any complaints.

●Upsold customers on additional food items and drinks. Activities

Volunteer Work/Community Involvement

● Went to low income schools and interacted with young children throughout high school.

● Helped at the Talbot Kitchen to feed families and individuals. . 12 varsity letters including Basketball, Volleyball, and Soccer

● Team captain in all three sports.

● All state in basketball.

● Played in the girls Nebraska All Star game for both basketball and soccer. Skills

● Microsoft Excel, PowerPoint, and Microsoft Word.

● Goal setting.

● Interpersonal Skills and Communication

● Customer Service.

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