Center Operator Front Desk

Call center, Hospitality, sales jobs

M. RABEHI Tarek

** ***, ***********

+974********

*****.**********@*****.***

Expériences

Front Desk Agent

KHAMMAL International Movers - Alger Janvier 2020 à Mars 2020 Customer reception (physical and telephone), taking requests, office work (Writing, synthesis...). Call Center Operator

GES Call center - Algiers, Algeria Janvier 2018 à Décembre 2019

- Teleoperator in off-shore sales operation

(phone marketing operation for frensh Orange Mobile company offers)

-incoming Calls reception : for frensh Gaz company (customer service) Restaurant server

Pizzeria la Caverne - Palm Beach / Algiers Juin 2017 à Septembre 2017 Customer service, preparation of salads / sandwiches. Salesperson / Cashier

Sahel grocery store - Palm Beach / Algiers Juin 2016 à Septembre 2016 Sale of groceries, shelving, reception, collection Formations

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American SAT diploma (baccalaureus equivalent)

USA College Board (Test exam center - Algiers, Algeria) Octobre à ce jour Total score : 1000 pts / 1600

Maths score: 560 / 800

IELTS (International English Language Testing System) British Council in Algeria (Algiers) Août à Août

Competent English user (6/9)

1st academic year in Business Management Economy

Algiers 3 University (Faculty of Business Economics and Management)

Septembre 2020 à Juin

Internship in hotel management

Hostel Ouled Sidi Brahim - Zéralda Août 2020 à Novembre 2020 drafting of pro-forma invoices (with calculation of allotted taxes), preparation of administrative documents

(work certificate, leave certificate), and even assistance in the implementation of pay slips. TCF French Knowledge test: level C1

French Cultural Center (French Embassy in Algeria) Décembre 2020 à Décembre 2020 Competent User (5/6)

Mathematics baccalaureate

Staoueli High School, Algiers-Algeria Septembre 2017 à Juillet 2018 Compétences

Administrative documents processing (Microsoft Office) Customer reception and phone call management Sale-cash management Catering service Shelving-supermarkets Document translating / oral Phone call (marketing, costumer services) Page 2 / 3

Langues

Arabe (Fluent) Anglais (Fluent) Français (Fluent) Page 3 / 3

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