HAPPY AKOTO
Telephone: 054******* Email: *********@*****.***
Airline Stewardess Flight Attendant
Professional Summary
An airline stewardess/flight attendance with 2 years working experience in monitoring, developing and directing people as they work, identifying the best people for the job, communicating effectively in writing as appropriate for the needs of the audience, teaching others how to do something, knowledge of principles and processes for providing customers and personal services. Also possessing the knowledge of flight and emergency procedures, ability to operate emergency equipments such as defibrillators, hospitality skills for serving food and drinks and strong customer service skills.
Professional Highlights
●Strong customer service
●Ability to operate emergency equipment
●First aid and material skills
●Hospitality skills
●Aircraft cleaning
●Excellent interpersonal skills
●Good color vision and hearing
●Physical stamina
●Communication skills.
●Decision making skills
●Ability to remain calm in emergencies or when dealing with difficult passengers.
●Good health fitness.
●Aircraft safety for passengers
Work History
Kotoka international airport Accra June 2018-August 2020
Kumasi Airpot Ghana
Duties
●Aircraft cleaning, disinfecting and spraying aircraft with perfume fragrance.
●Conduct safety checks before flight
●Greet customers, check their tickets and accompany them to their seats.
●Prepare and service drinks and food to passengers.
●Attend the “brief” and act on it
●Provide information, guidance, and comfort to passengers on board aircraft.
Educational Background
●Maritime Aviation college
● Achiase Senior High School
Languages Spoken
Fluent in French / English/ Afrikaans
Referees
●Mr. Richie- King Asamoah Senior Tutor Maritime Aviation 024*******
Email: **************@*****.***
●Mrs Olivia Ellen, Head of Hospitality Department, Maritime Aviation, 020*******
Email: *************@*****.***