Field hardware Engineer

CURRICULUM VITAE

M.S.BALAJI,

No.*, Kandasamy Colony,

Tambaram East, E-mail : ***********@**********.***

Chennai - 600059. Mobile : 984-***-****

Objective:

Recently, I have completed CCNA networking course at Sansbound Networking School, Kodambakkam, Chennai – 600024 and actively looking out for opportunities to secure a challenging position in a reputable organization to fully utilize my training and skills and expand my learnings and knowledge, while making a significant contribution to the success of the company.

Summary of Work Experience:

Currently working as Field Customer support Engineer in Sysnet global technologies pvt ltd,Valluvar kottam,chennai from aug 21 onwards.My job responsibilities are troubleshooting hardware issues and software issues.

worked as Field Engineer at Skypro Technologies Pvt Ltd, T nagar,Chennai through Ornate Informatics Pvt Ltd from Feb 2021 onwards. My job responsibilities are as follows:

Windows 10 OS installation,backup and recovery.

MS Office,Antivirus installation.

Troubleshooting hardware and software issues.

Worked as hardware field engineer at Bharat IT Services Pvt Ltd,Alwarpet,Chennai for the period Dec 2020 to Feb 2021.

My job responsibilities are as follows.

Windows 10 OS installation,backup and recovery.

MS Office,Antivirus installation.

Troubleshooting hardware and software issues.

Assisted my father in his Textile Business in Cuddalore from Feb 2010 to Aug 2013 and Jun 2016 to Sep 2020.My job responsibilties are as follows:

Cash handling.

Create purchase orders and follow-up.

Receive goods and validate it.

Assist in selling it to customers.

Worked as a Process Executive in ThinkSynQ Consulting LLP, Royapettah, Chennai supporting ABAN Purchase process for the period Sep 2013 to May 2016. My job responsibilities are as follows:

Request and receive quotes from multiple vendors for products for ABAN employees who works in Oil fields across gulf countries.

Compare quotes received from vendors for product price, quality and expected date of delivery.

Run the quotes through management for approval.

Create purchase orders and follow-up with vendor till delivery.

Worked as a Senior Associate in HOV Services, Aminjikarai, Chennai supporting a US Healthcare project for the period Apr 2009 to Feb 2010. My job reponsibilities are as follows:

Handled a team of 14 data entry operators.

Validate data forms entered by data entry operator for authenticity.

Audit forms for quality of information.

Send feedback to data operator.

Generate audit reports for management on need basis.

Worked as a Process Associate at client place(RR Donnelley) on behalf of Gem Software Ltd, Gopalapuram, Chennai supporting a UK Bank Accounting project from Oct 2008 to Apr 2009. My job responsibilities are as follows:

Create accounts for customers with the supplied information.

Handle customer queries with respect to their bank account.

Generate reports for the tickets handled by the team.

Worked as a Data Entry Operator in Wunderman India Pvt Ltd(Ford Company), Perungudi, Chennai from Nov 2007 to Oct 2008. My job responsibilities are as follows:

Gather details of customers who purchased Ford cars.

Populate the database with customer information.

Send emails to customers about new arrivals during festival period.

Send quotes to customers for new purchases.

Generate reports as requested by management.

Software Proficiency:

Operating System - Windows XP, Vista, Win 8.1 and 10.

Programming Languages - C,C++,Java,J2EE

Graphics Tools - Photoshop 7.0,Flash 5.0(Basics)

GUI Tools - Visual Basic 6.0, EditPlus

Internet Tools - HTML, Java Script, CSS, jQuery

Database Tools - Oracle 9i, MS Access

Networking -. CCNA (completed course)

Certification details:

Completed Java/J2EE Certification at NIIT LTD, Nungambakkam, Chennai.

Diploma in Hardware Certification (Smart Engineer) at SSI LTD, Cuddalore.

Qualified as a Trainee at HTC Global Services India Pvt Ltd, MEPZ, Chennai.

Completed networking course in CCNA at Sansbound Networking School,

Kodambakkam, Chennai.

Educational Qualification:

Graduated in B.E(CSC) from A.V.C College OF Engg, Mayiladuthurai under Bharathidasan University in 2004 with 70%.

Completed HSC from St.Joseph’S Higher Secondary School in 2000 with 90%.

Completed SSLC from St.Joseph’S Higher Secondary School in 1998 with 93%.

Personal Details:

Father’s Name - M.Saravanan.

Date of Birth - Apr 19,1983.

Gender - Male.

Nationality - Indian.

Languages Known - English, Tamil.

Declaration:

I consider myself familiar with Information Technology aspects. I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.

Date : Yours Sincerely,

Place : Chennai. (M.S.BALAJI)

Contact this candidate