It Support Dolphin
Resume:
MANOJ KUMAR
Subash Park Ext Shahdara,
Delhi-110032.
****.***@*****.***
PersonalDetails
Father’s name: Mr. Ram Prasad Date of Birth: 10th Feb. 1983 Marital status: Married
Language: English. Hindi
IT Support Executive with 6+ years of experience working in DOLPHIN & TRUMP GSM Call Center for the deferent’scompany’sas per Govt. tender (Outsourcing).
Core Skills (Team Leader)
Improve team performance
Motivating the team
Computer Certification
1 Year computer certificatehardware and network from NIT Hissar (Haryana).
Work Experiences
G.A Digital Web Word Pvt ltd. (Aug 2006 – June 2014)
Karol Bagh Delhi (Dolphin /Trump GSM Mobile Service)
Team Leader
•Provide direction guidance and assistance to the team.
•Set goals and motivate the team in achieving them.
•Provide training to team members and track their performances.
•Mediate between the staff and management on staff issues.
•Handled Customers inquires and provide proper solution.
Cyber Futuristic India Pvt Ltd. (Sept 2014 –March 2016)
l Bagh Delhi (Dolphin /Trump GSM Mobile Service)
Pecon Software Ltd.(March 2016-March 2017)
Karol Bagh Delhi (Dolphin /Trump GSM Mobile Service)
IT support Executive
•Maintaining 200 Client machines running on Windows-XP, windows 2000, windows 7 operating systems.
•Maintaining Software installation, Antivirus installation and maintain other useful software.
•Maintaining the local area network and metropolitan area network
•Prepare Calls reports, Agents reports, letters, Costumers Mails and other documents, using word processing, spreadsheet, Excel
April 2017 to July 2018 (doing own business in Nehru Place Sale Purchase Laptop and Desktop,
July 2018 to October 2018 (working as a operation in charge in NAMYOH SYNERGY Pvt Ltd. Kirti Nagar Delhi.
At present working as a supervisor in Jainco India Pvt Ltd. Sankar Nagar Delhi.
Education
•BA(P) From Delhi University in 2008.
•Intermediate from C.B.S.E Board Delhi in 2001.
•High School from C.B.S.E Board Delhi in 1999.
Additional Skill
• Working on Microsoft Office, Excel andmail services.
• Typing speed 25 word per minutes.
Date: (Manoj Kumar)
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