PATRICK SYLVESTER GOMES

E-Mail: adpgju@r.postjobfree.com/ adpgju@r.postjobfree.com

Phone: +91-983*-***-***

LinkedIn: https://www.linkedin.com/in/patrick-sylvester-gomes-b2a50935/ Skype ID: adpgju@r.postjobfree.com

An enthusiastic and high energy driven professional targeting assignments in Marketing with an organization of high repute offering challenging work profile in Network Planning, Network Construction, Network Service Delivery, Network Operations & Maintenance in the Telecom Industry

CORE COMPETENCIES

Network Operations Management

Network Design & Deployment

Design Review

Network Capacity & Expansion

Telecom Network Planning

Technical Team Management

Telecom Infrastructure Planning

ACADEMIC DETAILS

MBA (IT & Marketing) from Globsyn

Business School, India, 2017

B.A. (Hospitality Management &

Computer Science) from from

International Institute of Hotel

Management, Kolkata, India, 2011 (In

collaboration with Edinburgh Napier

University, Scotland)

EXTRACURRICULAR

ACTIVITIES

Volunteered for provising services to

the needy, leprosy, orphan and old

age seniors

Acctive member of the Missionaries

of Charity and Mother Teresa mission

PROFILE SUMMARY

A result-oriented professional with nearly 7 years of experience with expertise in Network Infrastructure Management, Testing, Training & Network Operations Management

Excellence in Network Deployment Lifecycle including requirements definition, designing, effort and testing and support

Highly skilled in Telecom Network like execution of Intra-city Fibre Routes, FTTP, FTTC & Node Configurations

Possess broad competence in strategic management with skills in driving new initiatives, setting up network / telecom infrastructures and contributing in achievement of organizational objectives

Expertise in network consulting/assessment services offerings with hands-on experience in implementing various Optical Network Nodes and Wireline Access Nodes

Experienced in conducting Root Cause Analysis to find defects and providing immediate resolutions; experience in risk mitigating activities and implementing the requirements into systems solution by preparing requirement and functional documents

Evangelized & demystified new innovations by monitoring and analyzing trends & technologies

ORGANISATIONAL EXPERIENCE

Since Aug’17 with BT Eserve, Kolkata as Network Planner Key Result Areas:

Planning, designing & implementing an Optical Fiber Overlay Network from exchange to Node leave and Node to Premise level

Conducting cross- functional coordination and laying the Access Network

(Blown fiber tube Between AGG Node to Fiber Distribution Point)

Reviewing the design & engineering and placement of the Fiber Equipment

(Agg-Node, Splitter, Fiber Distribution Point, CBT) and Joints

Analysing and contemplating the Fiber Network connectivity by recording it in industry familiar tools

Liaising with the technical & installation team & configuring Fiber between fiber equipment (Fiber Node configuration)

Building the network using Arc GIMP

Working extensively on FTTP, FTTC, AutoCAD, Node Configuration, Fibre, Data Collation & Forecasting

Provided the required trainings to the professional regarding copper connections

Utilizing on Citrix and Oracle based software

Managing & implementing several activities like network testing & deployment activities

Driving the practice development through enablement & creating new technical solutions to plan & implement support for Design, Architecture and execution of network infrastructure

Conceptualizing and ascertaining the technical requirements of new Network Construction Projects

Complying to guidelines and security policies for network standardization in coordination with vendors

Drafting and sharing solution documents, engineering documents and PERSONAL DETAILS

Date of Birth: 4th September, 1988

Languages Known: English, French

Address: 10/1 Sereng Lane, Kolkata -

700014

deployment guidelines for successful New Service Implementation, Fault Management, Configuration Management and Performance Management

Controlling incidents/issues and minimizing repetitive incidents by reviewing Root Cause Analysis provided by third parties / Team Members

Analysing Network Capacity Utilization to create & share reports on the same with higher management

Stake holder Management

Trained in ITIL V4

Jan’16- Jul’16 with GEG Private Limited, Kolkata as Assistant to the Director

Key Result Areas:

Conducted rigorous market research to draw insights and identify new opportunities for new business growth

Liaised closely with the engineering team & worked on the conceptualization and implementation of new marketing campaigns

Worked on the transformation of a web portal from archaic intranet into a dynamic website & improved communication flow and adding an effective sales tool for field representatives

Undertook the responsibility of conducting market research and studying the consumer insights and along with demographic profiling and capitalized the unmet market ahead of the curve

Produced a media kit that demonstrated key marketing analytics and demographic risk analysis for the future

Highlight:

Designed, developed & launched integrated, multi-channel print, catalog, web and direct marketing campaigns

PREVIOUS EXPERIENCE

Jan’13- Jul’14 with TATA Consultancy Services, Kolkata as Senior Associate

Highlights:

Received a quick promotion from production to the Workforce Management team for outstanding performance within 6 months

Recongnized by the ckients for excellent delivery of reports Jun’11- Jan’13 with IBM, Kolkata as Senior Associate Highlights:

Receieved recognition for being the highest revenue generator

Conferred with Best Employee of the Year Award for exemplary customer service

Provided the new hires with appropriate training sessions INTERNSHIPS

May’15- Jul’15 with Reliance Retail, Kolkata

Key Result Areas:

Maintained all the records of the clients very accurately

Designed product displays & advertisements to widen the product outreach, and recorded all interactions on the Customer Relationship Management

(CRM) software

Nov’09- Apr’10 with The New Kenilworth Hotel, Kolkata Key Result Areas:

Gained understanding of a lot of front- end and back – end operations

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