Customer Service

SKILLS

- Exceptional Customer Service

- Excellent Communication Skills

- Responsible Money Handling

- MS Office Proficient

- Strong Work Ethic

- Reliable

- Exceptional Writing Skills

- Natural Born Leader

- Attentive Listener

- Keen Attention to Detail

Mobile: 405-***-**** Email: **************@*****.*** Location: Kailua, HI 96734 EDUCATION AND TRAINING

HIGH SCHOOL DIPLOMA

Harrah High School, Harrah, OK

May 2016

CERTIFICATION OF COMPLETION

DreamBuilder (TM) Life Coach

Brave Thinking Institute, Rancho Santa

Margarita, CA

- Completed professional development

in transformational life coaching studies.

March 2021

EMPLOYMENT HISTORY

Cashed customer checks, verified identification and checked account balances in accordance with bank policy.

Reconciled cash and checks against computer records at end of shift. Entered transactions into computer and issued customer receipts. Explained bank services, financial products and applicable fees to customers.

Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.

Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.

Identified and reported suspicious behavior to security personnel as appropriate.

FNB Community Bank Midwest City, OK Nov 2020 - Jan 2021 Bank Teller

Worked closely with sales associates to complete tasks. Followed and enforced safety rules and other policies to protect employees and minimize company liability.

Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.

Supervised 4 full-time and 2 part-time employees.

Handled over-night shift overstock, restocking and inventory control. Trained employees on proper and safe use of equipment and tools. Used ladders and pallet jacks to load and unload merchandise weighing up to 50 pounds.

Walmart Choctaw May 2018 - Sept 2020

Department Manager Unloader/ Stocker

SUMMARY

Reliable individual demonstrating high

levels of ownership and initiative.

Possessing exceptional work ethic and

desire to go above and beyond to

exceed company expectations. History

of thriving in team-oriented

environments as well as working alone.

An incredibly fast learner with

exceptional memory retention. Learning

by the Protégé Effect as a way to guide

others. Always seeking knowledge and

in search of expanding and perfecting

various skillsets. Very enthusiastic in

finding the positive in every situation.

Misty Nasalenko

Signed for incoming shipments in manager's absence. Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Responded to safety and loss prevention incidents. Evaluated transactions for suspected fraud.

Performed opening and closing duties as part of management team and handled cash management.

Supervised and trained 5 part-time employees.

Operated cash register, collected payments and provided accurate change.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Dollar General Mar 2017 - May 2018

Key Holder Supervisor Cashier

Contact this candidate