Customer Service Sales Associate

FELICITY JACKSON

**** ******** **** ***** ***** *5074 · 504-***-****

************@*****.***

Position allowing myself to demonstrate organization, customer service, and communication skills.

Motivated representative with multiple skills acquired and a successful track record assisting the expansion of a small family owned business. Talent for quickly mastering technology. Tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting guidelines.

Flexible and versatile – able to maintain a sense of humor under pressure. Ability to easily adapt to cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

EXPERIENCE

SCHEDULE COORIDNATOR, junkpro, LLC

Communication: Reports/Technology

Prepare complex reports ensuring full compliance with agency requirements and tight deadlines

Professional correspondence to customers and vendors

Rapidly learn and master varied computer programs

Oversee back-office operations and provide impeccable customer service:

Built a clientele supported by referral business

Increased client base resulting from referrals

CASHIER, Mcdonalds

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MANAGER, whataburger

Supervision of over 8 team members

scheduling busy restaurant

EDUCATION

2001

DIPLOMA, mccomb High school

2001-2003

PREREQUESITES PRE-MED, southwest community college

SKILLS

Written correspondence

General office skills

Computer savvy

Excel, Microsoft, adobe

Customer service

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