Petty Officer Support Representative
Resume:
Robb Phail
Indianapolis, IN *****
****.*****@*****.***
Work Experience
Senior Storage Administrator
Eskenazi Health - Indianapolis, IN
October 2020 to Present
• Responsible for storage area network consisting of multiple IBM SAN Volume controllers, V5000, V7000, and FlashSystem 7200s in a stretched metro cluster to include firmware upgrades, provisioning storage, and performance monitoring.
• Manages the SAN Fabric (zoning, performance monitoring, dark fiber ISL..) on Brocade switches.
• Veeam Administrator/Architect supporting VM, Agent and file system backups in Veeam 10a across multiple SOBRs in multiple data centers.
Storage Administrator
Allied Solutions LLC - Carmel, IN
January 2011 to October 2021
• Responsible for Storage Area Network utilizing many brand and model arrays to include; EMC (CX, NS, VNX series, XtremIO, VPLEX and VMAX 250F), Violin 6000, and Pure Storage M20s.
• Managed SRDF Metro SAN with dual EMC VMAX 250F arrays 45 Miles apart via dark fiber (4x16Gb) for redundancy across both data centers.
• Backup of 700+ servers nightly using Avamar 7.5 and 19.1 to replicating Data Domain 9300s.
• Management and configuration of Brocade fiber switches spread across two data centers by dual 16GB dark fiber per fabric.
• Responsible for Network Attached Storage utilizing EMC VNX 5500, 5700 and Isilon 400H NAS devices. Isilon 400h use involved 2 Isilon arrays in 2 data centers replicating and monitored with Superna Eyeglass software for failover management.
• Collateral duties involved VM server deployments, hardware modifications, printer management and fax servers.
Network Administrator
Gene B. Glick Company - Indianapolis, IN
June 2005 to November 2010
• Exchange 2007 Server. Management, account creation, group lists, journaling
• Windows 2003 Terminal Server farm consisting of 4 servers providing virtual desktops to remote offices spread out over 11 states
• Management of WSUS patch management services
• Responsible for Storage Area Network consisting one NetApp FAE2030 iSCSI storage array
• Responsible for data protection using Veritas Backup Exec for disk to disk backups.
• Supervision and escalation of tier 1 assigments for end user support Network Administrator
NatCity Investments - Indianapolis, IN
July 2001 to June 2005
• Managed 40+ servers running Windows Server 2000 to include patch management, performance tuning/troubleshooting, builds and upgrades.
• Antivirus and Malware protection using Symantec Anti-virus software.
• Provided data protection using Veritas Backup Exec
• Supervise and escalate tier 1 end user support.
Network Systems Administrator
Northrop Grumman - Newport News, VA
August 1998 to June 1999
Maintaining Windows NT 4.0 network for the United States Air Force supporting the Global Command and Control Suite (GCCS). This required a Top Secret clearance for which I was approved after thorough vetting. This position only ended early due to relocation for spouse employment here in Indiana. Technical Support Representative
Gateway Computers - Hampton, VA
May 1998 to August 1998
Technical Support Representative assisting customers for Gateway Computers. Part of this time was during "terminal leave" from the United States Navy. Petty Officer Second Class
United States Navy - Multiple
June 1987 to June 1998
Logs and Records Yeoman for aircraft high time parts accounting and scheduled maintenance.inspections. Administrative role performing any office duties in line with aircraft maintenance (work orders, schedule maintenance inspections, accounting for high time parts - engine hours, flight hours, landings, etc..). Maintain technical publications library for proper inspection periods and protocols, naval procedures and require training, etc. Education
None in General studies
Carteret Community College - Morehead City, NC
January 1987 to June 1987
High school diploma in West Carteret High School
Morehead City, NC
1982 to 1986
Skills
• SAN (10+ years)
• VMWare (4 years)
• DNS (10+ years)
• DHCP (10+ years)
• TCP/IP (10+ years)
• Microsoft Windows Server (10+ years)
• Disaster Recovery (7 years)
• Active Directory (10+ years)
• Network Administration (10+ years)
• System Administration (10+ years)
• WAN
• Computer Networking
• LAN
• Operating Systems
• Linux
• Microsoft Exchange (5 years)
• Technical Support (2 years)
Military Service
Branch: Navy
Service Country: United States
Rank: E5
June 1987 to June 1998
Aviation Maintenance Administrationman, Second Class Petty Officer (E5)
• Logs and Records yeoman for F14 Fighter aircraft
• Manage Preventative Maintenance Service (PMS) inspections for aircraft and aircraft support equipment (tow tractors, etc).
• Damage Control team leader (Desert Storm USS Saratoga)
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