Angela Holliday

**** ***** ****** ***, ***** *** Columbus, Ohio 43228 614-***-**** adpg4i@r.postjobfree.com I am seeking an opportunity to apply my natural ability of being self-directed and detailed. I apply analytical skills every day, which along with my time management and organization skills will enhance my work performance. I am on a mission to have a work–life balance. I desire a rewarding job where I can make a difference, all the while being a honest and positive employee who has integrity to contribute to team-oriented environment. I will always do my best by applying the education, hands-on training and practical experience that I accumulated during the past into my new position. Skill Highlights

• Exceptional communication skills

• Skilled at Excel, Microsoft Word and PowerPoint.

• Multitasking ability with managing additional work load

• Capable of meeting the physical demands of the job the ability to lift and carry heavy weights

• • Can operate independently and as part of a team

• • Reliable and Trustworthy

• • Punctual and great attention to detail

• Self-motivated and customer focused

• Capable of working without being biased

● 35 years of customer service

Education / Training:

RPT Certified as of December, 2014

CMA (AAMA) Certified as of November 10, 2014

Diploma, Medical Assisting, American School of Technology, Columbus, Ohio, September, 2014

• CAAHEP accredited program / 3.9 GPA

• Externship, Central Ohio Nutrition Center 1904 Bethel Road, Columbus, Ohio 43220 Columbus State Community College, 2011-2013, Certified NRA License, Cosmetology, Paul C. Hayes Technical School, Grove City, Ohio, June 1989 Professional Experience:

Fedex Ground, Columbus, Ohio June 2021- present

Operations Manager

● Operations Management is responsible for managing a team of employees in one of our centers, ensuring customer satisfaction by moving all shipments on time and damage free.

● Operations Managers are crucial to ensuring efficient package sortation and compliance of administrative processes through the management of Package Handlers and administrative employees. Ohio State University, Aug.2018-Aug,2020

Bus Driver

● Perform beginning-shift vehicle inspections before departure

● Complete bus route on schedule while stopping at all stops

● Assist the disabled and elderly with embarking and disembarking

● Help with stowing luggage and bicycles

● Safely transport goods and passengers

● Report all mechanical issues to service manager immediately

● Obey all traffic laws

● Maintain a clean and sanitary bus at all times

United States Postal Service, Columbus Ohio Dec. 2016 – April 2017 Mailcarrier

• Receiving, sorting and prepared mail into the delivery route

• Delivered mail by walk and drive through residential and secured locations

• Delivered multiple mail and parcels (up to 75 lbs.)

• Worked in all weather conditions while multitasking

• Troubleshooting daily routine mail problems

• Displaced urgency to meet Customer expectations

• Time management

American Health Associates, Columbus, Ohio Oct. 2015 –Dec. 2016 part time Aug.2020-April 2021 Independent Mobile Phlebotomist

• Performing stat blood draws within 180 miles radius of Columbus

• Accepting Stat orders, recording and documenting on a mobile phone as a main form of communication

• Applying all safety regulations for procedural skills, transporting and processing specimens

• Analyzing Information for Infection Control, Quality Focus in a Lab Environment

• Bedside manner, patient care in an emergency environment

• Maintains quality results by following department procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes. Cardio and Vascular, Ohio Health, Columbus, Ohio Jan.- Sept. 2015 Certified Medical Assistant

• Accurately recording patient’s visit using the EHR system

• Assessments involve checking a patient’s vital signs, height and weight, EKG, obtaining the patient’s medical history, medications and allergies.

• Preparing patient exam rooms to ensure they are ready for patients and doctors. Destination Maternity Corporation, Philadelphia, PA 2011-2012 Sales Representative for Leased Locations

• Developed and maintained a professional relationship, communicated successes and opportunities to supervisor; while working without supervisory oversight

• Executed and maintained all visual and marketing directives to Company and/or leased partner standards

• Complied with all Company and leased partner policies and procedures, inclusive of adhering to proper schedule

• Demonstrated proper safety practices in the department when performing all functions of the job. Supported and adhered to all practices, addressed any concerns with business partners

• Completed all job requirements by effective date per email

• Generated sales and built business by ensuring all activities were completed within leased locations United States Post Office, Galloway, OH 2006-2011

Rural Route Carrier Associate

• Receiving, sorting and prepared mail into the delivery route

• Delivered mail by walk and drive through residential and secured locations

• Delivered multiple mail and parcels (up to 75 lbs.)

• Worked in all weather conditions while multitasking

• Troubleshooting daily routine mail problems

• Displaced urgency to meet Customer expectations

• Time management

2002 - 2006 Full-time Stay- at -Home Mother

1989 – 2002 Hair Designer, Columbus, OH

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