Cbse Telecaller

CURRICULUM VITAE

PRINCE YADAV

+91-770*******

***************@*****.***

Rc A107 Anil vihar khora colony Ghaziabad 201309

Career Objective

To continuously grow and learn as an individual and professional in accordance to the requirements of the organizations, directing my energy and passion towards achieving continuous success for me and my organization.

Education Qualification

Intermediate :

• Passed in ‘2020’ - From( CBSE BOARD ) with 66.7%

Matriculation :

• Passed in ‘2018’ – From ( CBSE BOARD ) with 55.0% Work Experience

• “Adroit Synergies Noida.” As “Telesales Representative and Backend Process 8 months Job Responsibilities

• Answer inbound calls in a high volume call Centre.

• Provide excellent customer service skills to new and existing customers.

• Demonstrated the ability to explain complex policies and procedures with clientele.

• Strong verbal and written communication skills required to ensure customer satisfaction.

• Collected customer feedback and made process changes to exceed customer satisfaction goals and improved customer ratings by 15%.

Interest

• Listening Music

• Reading books

Strengths

• Hardworking

• Good learner & Listener

Skills

Technical Skill :

• MS- Office (Word, Excel )

• Operating System: Windows: 8 & 10.

Soft Skill :

• English : Reading, Writing,

• Hindi : Reading, Writing, Speaking

Personal Particulars

Date of Birth : 01-Sept-2001

Gender : Male

Father’s Name : Prem Chand yadav

Marital Status : Unmarried

Nationality : Indian

Declaration

I hereby confirm that all the above information is correct to the best of my knowledge. Date

Place (PRINCE YADAV)

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