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Transport Driver Customer Service

Location:
North Hollywood, CA
Posted:
November 26, 2021

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Resume:

REBEKAH ANDERSON North Hollywood, California

909-***-****

**********@*****.***

SKILLS

Managing, Supervising and Assisting in a wide range of business, including but not limited to: HVAC Cleaning and Maintenance; Storm/Fire/Water Damage Cleanup and Restoration; Website Maintenance, Operation and Care; Cold-Call, Help Desk, Chat and Email; Investigating Auto Damage Claims; Fulfillment and Logistics Processing and Management; Audit, Inventory Reporting and Quality Control; General Labor involving Lifting, Carrying and Stabilizing up to 100lbs; Commercial Transport Driver of People and Goods

EXPERIENCE

Uber Technologies, Los Angeles CA — RideShare

Driver/Delivery/Disability Assistant

November 2016 - PRESENT

● Operating a vehicle while safely maintaining the occupants, items and products within.

● Uncertified Mobile Therapist, Advisor, Friend, Detective, Assistant and Mother- Figure.

● Steady rating of 4.99 across the App.

Beverly Hills Rent-a-Car, Los Angeles, CA — Customer Service Representative/Director of Claims

September 2015 - February 2017

● Direct and Indirect procurement of Rental Approval and Rental Paperwork/Documents; Vehicle Intake and Dropoff; Scheduling Maintenance.

● Auditing Damages/Sales/Auctions; Seeking Damage Reimbursement (including Loss of Use, Diminution of Value) via Renters/3rd party/Insurance; Attending Mediation(s), working alongside Company Attorney to file and/or satisfy Arbitration(s).

Consolidated Fulfillment & Logistics, Jersey City, NJ/Manhattan, NY/Irvine, CA — Customer Service Supervisor/Logistics Manager August 2012 - December 2015

● Day to Day Operations consisting of Order Management for Internet and Warehouse Sales.

● Multiline Phone System, Revolving Chat, Email Correspondence and Wholesale.

● Ordering Supplies, Managing Drop-off/Pick-up of Products, Shipments and Mail (International and Domestic).

● Assisting via Subcontract with FEMA for Hurricane Sandy Cleanup; Debris, Water and Mold Removal; Sanitation; Sheetrock and Drywall Replacement; Schedule Reporting, Payroll and Team Supervision

EDUCATION

Watertown High School, Watertown, TN — High School Diploma August 2000 - May 2004



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