Machine Operator Control Specialist
Resume:
Carol Herrera
Results-cx/ Solutran
Albuquerque, NM 87121
*************@*****.***
• Answer incoming phone calls, chats, and/or emails
• Conduct outreach phone calls and emails
• Recognize and follow call flows with scripts
• Research and review customer inquiries
• Research information using multiple systems
• Relay research findings and outcomes to customers
• Take calls for insurance members for benefits.
• Transfer to insurance
• Assist in Accessing accounts
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
ResultsCX - Albuquerque, NM
April 2021 to Present
Take calls for Solution, csr incoming for insurance mbrs UHC, BCBS, HUMANA, MEDICARE, etc... place orders for personal items. Active their cards and order their cards reach out to their insurance providers. Verify accounts and insurance information. We are Hipa and federal so I can only give this much. SMT Tech Machine Operator
Betatron Electronics - Albuquerque, NM
March 2015 to October 2021
Measure dimensions of finished workpieces to ensure conformance to specifications, using precision measuring instruments, templates, and fixtures. Mount, install, align, and secure tools, attachments, fixtures, and workpieces on machines, using hand tools and precision measuring instruments. Stop machines to remove finished workpieces or to change tooling, setup, or workpiece placement, according to required machining sequences. Monitor machine operation and control panel displays and compare readings to specifications to detect malfunctions. Control coolant systems. Maintain machines and remove and replace broken or worn machine tools, using hand tools. Confer with supervisors or programmers to resolve machine malfunctions or production errors or to obtain approval to continue production. Implement changes to machine programs and enter new specifications, using computers. Set up future jobs while machines are operating. Clean machines, tooling, or parts, using solvents or solutions and rags. Input initial part dimensions into machine control panels. Write simple programs for computer- controlled machine tools. Lay out and mark areas of parts to be shot-peened and fill hoppers with shot. Examine electronic components for defects or completeness of laser-beam trimming, using microscopes. Measurements on X and Y. Data Entry
Analytical Solutions LLC - Albuquerque, NM
April 2014 to October 2014
Albuquerque, NM
Income and receiving inspections. External inspection. Calibration with calipers. Internal inspection. Electrical Testing. Destructive analysis. Work Under scope. Photo Documentation. Measurements on X and Y. Data Entry for configuration of manufacturing specs. Evaluating and processing damaged or defective product; re-packing product; organizing backroom materials Assembler
Inconen Staffing Solutions - Albuquerque, NM
August 2013 to March 2014
Preform Soldering on Various types of circuit boards. Read and follow Drawing, part, list, Manufacturing Aids and verbal instructions. Evaluating and processing damaged or defective product; re-packing product; organizing backroom materials and freight. Identify solder defects. Highly experienced in inspecting on all types of circuit boards.
Quality Control Specialist
Delta Group Electronics - Albuquerque, NM
February 2008 to October 2012
Inspect, test, sort, sample, or weigh nonagricultural raw materials or processed, machined, fabricated, or assembled parts or products for defects, wear, and deviations from specifications. May use precision measuring instruments and complex test equipment. Utilized hand tools; replenishing, facing, and rotating product
B.R.C.
Reliant Capital - Albuquerque, NM
September 2009 to April 2010
Albuquerque, NM
Answer inquiries and obtain information and schedule appointments for upgrades over the telephone. Provide information regarding sales information, details, and appointment requirements. Completing store documentation; and cleaning backroom.
Quality Control
Team Technology - Albuquerque, NM
August 2007 to November 2008
Inspect, test, sort, sample, or weigh nonagricultural raw materials or processed, machined, fabricated, or assembled parts or products for defects, wear, and deviations from specifications. Completing store documentation; and cleaning backroom. Used precision measuring instruments and complex test equipment.
Education
High School Diploma
Continental Academy
Skills
• Electronic Technician
• IPC
• PCB
• Solder
• Soldering
• My 9 data programmer technition
Certifications and Licenses
Driver's License
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