Administrative Assistant Customer Service

DURGA DEVI SAKTHIVEL

**********@*****.***

Erode.

Mobile: 638*******

Career Objective:

To Seeking an opportunity to utilize my skills and abilities that offer professional growth while being successful, innovative and flexible. Work Experience:

Administrative assistant [Part-time], Mister Food Products, Erode. Tasks: Accounts, administrate, Improving customer satisfaction. Projects:

A Study on Employee Training and development in Poppy’s Knitwear Private Limited, Tiruppur.

Roles and Responsibilities:

Studied the impact of various factors that influenced the Training program.

Analysed the evaluation of Employee Training and Development program

Understanding the satisfaction level of employees with Training and Development program provided by the organization.

Internship on Mister Food Products:

Roles and Responsibilities:

Analysed flow of communication in the organization.

Understanding the management-employee relationship.

Studying the effect of monetary and non-monetary benefits provided by organisation.

Professional Skills:

Customer service, Adaptability, Active listening, Problem solving. Technical Skills:

MS Office.

Certification:

"Customer Service" course on Oxford Home Study Centre (e-learning)

[09/2021]

Taylex Association Executive Member- [07/2016 - 03/2017].

Runners up in Tennikoit at Intra-department meet – [03/2019].

Higher Education Conclave - [02/2019].

Academic:

Master Of Business Administration[2019-2021]

-Sasurie College Of Engineering, Trippur

bachelor of business administration [2016-2019]

-Nandha Arts and Science College, Erode.

Languages Known:

English - Professional Working Proficiency

Tamil - Native and Bilingual Proficiency

Hobbies:

Listening music, Pet care, Dance, Gaming.

Declaration:

I hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge. Date:

Place: (DURGA DEVI .S)

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