Reliable, great work ethic, and team player.

Julie Presteen

Bothell. WA ***** - 425-***-**** - ****@****.***

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Skills

• Reliable and trustworthy

• Training & Development

• Problem resolution

Experience

BAMF Boats

Boat Technician

Sedro-Woolley, WA

• People skills

• Work ethic

August 2005 to March 2020

• Operated heavy machinery and power tools proficiently, including forklifts, hydraulic trailers, cranes, lathes and grinders.

• Guaranteed service and stood behind work performed, resulting in quality products and excellent customer relations as well as .

• Mounted motors to boats and operated boats at various speeds on waterways to conduct operational tests.

• Tested marine engines and equipment to determine need for adjustments or repairs.

• Operated various hand and power tools associated with marine and equipment repair to carry out repairs and construction of new builds.

• Fabricated and installed wooden replacement parts using drawings, measuring instruments, work aids, hand tools, power tools and woodworking machines and equipment such as saws, drills, shapers, planers and steam cabinets.

Washington Mutual Bank

Customer Service Representative

Bothell, WA

January 2001 to May 2005

• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

• Educated customers on special pricing opportunities and company offerings.

• Documented conversations with customers to track requests, problems and solutions.

• Upheld strict quality control policies and procedures during customer interactions.

• Reviewed customer account information to determine current issues and potential solutions.

• Made outbound calls to obtain account information.

• Set up and activated customer accounts.

• Trained new employees on procedures and policies to maximize team performance.

• Exceeded company productivity standards on consistent basis. Education and Training

University of Alaska Southeast

GED

Sitka AK

Cascadia Community College

Business Administration

Bothell, WA

Certifications

• Customer Training - 2004

Solely elected out of Bothell back office campus.

September 1999

I was chosen out of all employees at the Bothell location to fly to California for a week to help train existing with the new, (HELOC) home equity line of credit WAMU just had released.

Contact this candidate