CSR
Resume:
Shaquesha Thomley
**** *. ****** ***. ******, Ca.
*********.*******@*****.***
Professional Experience
Kmart
***** ****** ****, *******, **.
Cashier/Sales Associate
October 2014 - June 2016
Clean shelves, counters, and tables.
Arrange and display merchandise.
Answer telephone calls and assist customers.
Rite Aid
2130 E. Highland Ave, San Bernardino, Ca.
Cashier/ Sales Associate
September 2016 - November 2016
Process transactions, returns and receive payments.
Remove and replace expired ad signs.
Answer telephone calls and assist customers.
Clean counters.
Greet customers.
Home Depot
16005 Sierra Lakes Pkwy, Fontana, Ca.
Cashier/ Tool Rental Associate/ Sign Maker
June 2016 - Present
Process transactions, returns and receive payments.
Answer customer questions.
Provide information about store policies and procedures.
Create rental contracts.
Explain details of customer agreements.
Explain and demonstrate the use of tools.
Design/ Draw sale signs.
Charter Communications
1290 S. DuPont Ave, Ontario, Ca.
Internet/ Phone Repair Representative
March 2018 - August 2020
Handle customer inquiries and complaints via telephone.
Provide information about products and services.
Troubleshoot and resolve issues regarding services in a timely manner.
Document and update customer accounts.
Develop and maintain a knowledge base of the evolving products, services and guidelines.
Education
Colton High School
777 W. Valley Blvd. Colton, Ca
Diploma, June 2010
Chaffey College
5885 Haven Ave. Rancho Cucamonga, Ca
August 2013 - 2016
Additional Skills
Interpersonal Skills - Able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors.
Attention to Detail - Concerned with quality. Produces work that is orderly and attractive. Ensure tasks are completed correctly and on time.
Communications - Excellent written and verbal presentation skills. Use proper grammar and have a good speaking voice.
Flexible - Willing to try and learn new things and am interested in improving efficiency on assigned tasks.
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