Banquet Captain Server

**** ************* **. *** ****, CA *****

PHONE (408) 800- 8596 • E-MAIL ***********@*****.***

SIMA ADAMI

OBJECTIVE

To pursue an experience where I will be able to utilize my experiences such as leadership skills as well as my interpersonal skills, to not only allow myself to grow personally and professionally, but to firmly contribute towards the achievement of the mission and values of the company.

EDUCATION

Tourism Certificate May 2002

Food Safe Certificate November 2001

Massage and Facial Certificate March 1999

AWARDS RECEIVED

Employee of the month December 2013

Employee of the month November 2011

LANGUAGES

Persian fluently, native language

WORK EXPERIENCE

2012-C

2015-Current IHG Milpitas, CA

Banquet Captain

n Guided guests appropriately

n Managed setting up for events

n Delivered exceptional service to customers with friendly manner n Closely followed health department regulations

2013-2015 Marriott San Francisco, CA

Hostess/room service/banquet

n Guided guests appropriately

n Managed setting up for events

n Delivered exceptional service to customers with friendly manner n Closely followed health department regulations

2010-2013 Airport Court Yard Marriott San Jose, CA Bistro service

n Managed closely opening and closing

n Helped guests with needs

n Served alcoholic beverages

n Enquire guest satisfaction

n Checked in deliveries and sign off products received n Complied with all health department requirements and regulations n Prepared breakfast, lunch service and orders taken from banquet 2012-2013 Marriott Overland Park, Kansas

Hostess

n Addressed guests needs quickly and professionally n Promoted and endorsed the company for new business n Greeted and acknowledged guests

n Routinely checked menus to verify they were current n Completed opening and closing

n Took orders for room service

2008-2009 Marriott Victoria, BC, Canada

Server/Hostess

n Performed table service for breakfast as per standards n Provided excellence customer service

2007-2009 Marriott Victoria, BC, Canada

Banquet server/Concierge Runner

n Delivery of food service to banquet and concierge department n Prepared banquet for event

2004-2007 Marriott Victoria, BC, Canada

Uniform Attendant

n Responsible for full service Marriott Property

n Inventory control

n Day-to-day care and count of uniforms

n Responsibility for 100% internal customer satisfaction. VOLUNTEER EXPERIENCE

Volunteer, Food Drive, 2012

Volunteer, Juan De Fuca Skating Club, 2007-2009

Volunteer, Shawnee Mission High School, 2009-2010

Volunteer, Victoria Marriott Hotel, December 2008

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