Active Directory Comstock

Anand Dass

**-** ***** ****** *****: 347-***-****

Queens Village, NY 11428 Email: ********@****.***

PROFESSIONAL EXPERIENCE

UniData Communications Feb’ 14 – Present.

Technology Support Specialist

Installed and upgraded hardware and software for all users.

Help Desk support.

Visit Client’s site to continue troubleshooting, install or repair computer or

Network equipment’s.

Implemented and configured Wireless connections for TV, Laptops and phones.

Ran new wired network connections for additional desktops.

Installed/Upgraded Norton Antivirus and scheduled run times.

Installed new Network color Printer/Scanner/Fax, added to all desktops.

Converge Group New York NY, Oct’ 01 – April’ 13

Noc Administrator

Maintain and administer computer networks, resetting VLANs on cisco routers, 1000, 2000 series, and configuring cisco switches (6800 catalyst) and other related network peripherals.

Configured IBM, Compaq, HP, Rackables servers,

Installed and maintain software, applications (Citrix Client, MS office from 1997 to 2010).

Provide users with technical support for and Proprietary Trading software (REALTICK).

Kept integral monitoring on entire foreign and domestic systems. (Trading, Data flow from NASDAQ, NYSE, Comstock and others, server activity).

Fluent on all windows platform from Windows 3.1 to Windows 8.

Plan, coordinate, and implement network security measures to protect data, software, and hardware.

Ran and decipher system monitoring scripts on a daily basis.

Communicated with vendors to troubleshoot connectivity and configuration issues.

Input and implemented work orders to hardware and software upgrades and configurations.

Maintain an inventory of parts for emergency repairs.

Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

Perform routine network startup and shutdown procedures, and maintain control records.

Desktop and remote access support.

Skill full with Active Directory, Citrix Client.

ABWatley Inc. New York NY May’ 97 – Oct’ 01

Computer Dept. manager

Develop and interpret organizational goals, policies, and procedures.

Design and implement 2 floors local network, accommodating over 200 employees.

Researched new technologies, implement new technologies.

Consult with users, management, vendors, and technicians to assess computing needs and system requirements.

Maintained an environment with over 100 NT 4.0 servers, over 200 internal users on LAN and 4000 external users connecting via DSL, CABLE, ISDN, T1 and LAN, configured Routers to accommodate new users, and control local users internet access through login scripts and firewalls.

Configured and maintained Cisco Routers 1600, 2500, 2600, 3600, 7206 (Interfaces, Access-lists, IOS).

Configured and maintained Cisco Switches 4500 (ports, VLAN’s, IOS)

Worked directly with carriers (MCI, VERIZON, SPRINT, UUNET) to setup Frame Relay (T1, ISDN) and T3 backbone connections.

Worked with vendors from Data Feed and Order Entry connections to configure API’s and circuit connection,

Data and Trading platforms (S&P Comstock, Quote, ADPSIS, PENSON, CTCI, SELECTNET, ARCA, ISI, ISLAND, SUNGARD, Bloomberg, TOWNSEND ANALYTIC).

Managed an 8 person technical help desk, desktop specialist, and a 5 person technical LAN/WAN support team.

Provide users with technical support for our Proprietary Trading software (REALTICK).

Control operational budget and expenditures.

Review and approve all systems charts and programs prior to their implementation.

Prepare and review operational reports or project progress reports.

Set goals and carried out review processes for staff.

Triboro Coach ltd. Queens NY April’ 96 – May ‘97

Assistant Network Admin

Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.

Perform data backups and disaster recovery operations.

Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

Analyze equipment performance records to determine the need for repair or replacement.

Maintain an inventory of parts for emergency repairs.

This was done in a Novell/Microsoft Network Environment.

College Of Aeronautics Flushing NY April’ 96 – May’ 97

Part time Lab Technician

Answer user inquiries regarding computer software or hardware operation to resolve problems.

Assisted in teaching several basic computer classes at this College.

Set up equipment for employee use, ran cables, Installed and configured operating systems, andMS Office, Trained users on MS Office.

Install and perform repairs to hardware, software.

Troubleshoot and repair Desktop and Printer issues, catered to student’s computer questions regarding computer hardware/software.

EDUCATION

Attended:

La Guardia Community College. Queens, NY

Leigh High Technical Institute: DCT diploma.

I possess MCSE, CCNA, CNA, certifications.

Underwent extensive training/testing for Securities and company compliance rules and regulations.

Was primarily educated in Trinidad, University of the West Indies (Equivalent to an associates Degree).

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