Driver Assistant Customer Service

CHRISTOPHER SUMMERALL

****************@*****.*** 352-***-**** Fort McCoy, FL 32134

Summary

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with

logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to

maximize deliveries and customer satisfaction.

Skills

© Defensive driver training

© Excellent sense of direction

© Courteous and polite demeanor

© Exceptional written and verbal communication skills

© Customer Service

© Dependable and reliable

© Conflict resolution techniques

© Client relations and retention

© Focused on customer satisfaction.

© Persuasive

Experience

Advanced Auto Parts Ocala, FL

Delivery Driver

05/2021 - Current

Sparr Building and Farm Supply Sparr,

FL

Delivery Driver Assistant

08/2018 - 10/2019

Rural King Ocala, FL

Loader

10/2017 - 06/2018

Publix Ocala, FL

‘Crew Member

06/2015 - 01/2016

© Grouped and routed deliveries according to designated areas to maintain

efficient delivery times.

Delivered rush merchandise on tight schedules to meet customer targets.

Handled merchandise in accordance with product handling standards.

Handled customer service complaints with utmost professionalism and

knowledgeable responses to maintain trust and company loyalty.

Answered customer questions regarding shipments.

Inspected and maintained gas, oil and water levels as well as tires, lights

and brakes.

Obtained signatures on alll invoices and credits to stay on top of paperwork

requirements.

Lifted boxes and products with correct safety gear and techniques.

Kept loads from being damaged through proper loading and security.

Maintained telephone and radio contact with supervisor to receive delivery

instructions.

Utilized local road knowledge and GPS software to map routes and specific

locations.

Reviewed work orders or received oral instructions to determine

assignments and material and equipment needs.

Loaded and unloaded materials by hand or with equipment to help team

meet work demands.

© Checked load-related documentation to promote completeness and

accuracy.

© Read and attached appropriate labels and tags to products and packages

for identification purposes.

Followed customer instructions about placement of items and special

considerations for handling.

© Protected items by wrapping in cling film, padded moving blankets and

tape.

© Used scanners to track parcel information, condition or receipt.

Drove team success by completing assigned task quickly and accurately.

Cleaned shelves and restocked with new inventory when products stock

ran low.

Followed company guidelines for cleaning and sanitizing work surfaces

and equipment.

Examined grocery products to immediately remove from stock expired or

spoiled items, adhering to "first in, first out" rule.

Received and unloaded new products upon delivery, checking for damage

and order accuracy.

Maintained and organized store displays to enhance product visibility and

expedite product location activities.

Education and Training

Central Christian Academy Winter Park, FL

High School Diploma

Additional Information

@ Brain cancer survivor who devotes themselves to overcoming and facing situations head on to get to the best results

© Short term memory loss is just one of the effects brain cancer has had on me, but it does not complete me. I will work

hard to do what's best for your company and your customers.

Contact this candidate