Arabic Customer Service

*.CURRICULUM VITAE

Mohammad Ibrar Khan

Mobile no-+916*********

Email:- ************@*****.***

OBJECTIVE:

: 2+ years of experience as a Restaurant Supervisor is seeking to obtain a challenging and demanding job in customer service that will further enhance my knowledge and skills and work in the environment, where I can work and support others as part of the team

Worked Experience

The Baron Hotel & Restaurant’s Karbala iraq

Restaurant Supervisor from 2018 to 2020

1.Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.

2.Overseeing the staff for the smooth running of the restaurant.

3.Training new employees as per their abilities and skills.

4.Maintaining a strong relationship with suppliers and vendors.

5.Inspecting the food and beverage stock level and restock them in a timely manner.

6.Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.

7.Checking with the guest and making sure that they are getting served with the best quality food.

8.Resolving customer complaints in a professional manner.

9.Ensuring customer satisfaction with all the services provided to them.

10.Preparing daily reports and presenting them to the higher management.

11.Managing the outstanding bills and cash inflows of the restaurant.

12.Worked as a Senior captain in Best western plus Doha From December 2015 To February 2018.

4. Worked as a " captain" in Coral Doha Hotel; Doha, Qatar (July 2011 - Aug 2013)

Job Profile

Managing the entire banquet staffs, assigns duties to each team member for every event.

Always greet and welcome guests promptly in a warm and friendly manner.

Always thank and give fond farewell to guests conveying anticipation for their next visit.

Assist guest with table reservation.

Assist guest while seating

5. Worked as a "Waiter's Captain" in Coral Boutique villas, Barsha Dubai

Job Profile

Job description requires being flexible to work any time, and at any of the food outlets.

Play an active role in banqueting and conference setup and delivering required services.

1.Worked as "Team leader" in Royal Event's Organizers, a catering firm. Mumbai, India (Aug 2006 - Aug 2007)

Computer Skills

MS. WORD

MS EXCEL

EDUCATIONAL Qualifications

1.12th from B.I.E, Council; Patna, Bihar.

ACHIEVEMENT & AWARD

2.Food Safety & Hygiene Training Basic Level in July 2008.

3.Star Employee Award in June 20008.

4.Certificate of Excellence in July 2008.

5.Certificate of Excellence in May 2009.

PERSONAL DETAIL

Name : Mohammad ibrar khan Father's Name: Md Masi Khan Date of Birth : 14/02/1983

Sex : Male

Marital Status : Married

Nationality. : Indian

Languages Known :English, Arabic urdu and Hindi

Permanent Address :Khatalwari

Post-Lalbagh, District - Darbhanga

Bihar, India

I hereby declare that the information furnished above is true to the best of my knowledge and consciousness. I possess a zest to learn and can adept myself to any environment. I can work with determination, dedication, patience, and perseverance to complete the tasks assigned in time and to the satisfaction of my superiors.

Date:

Place:

Mohammad Ibrar Khan

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