Office Coordinator Customer Service

Ww A N D A 267-***-****

*.**********@*****.***

Weg CAMACHO 4231 K Street,

Philadelphia, PA 19124

PROFESSIONAL SUMMARY

Organized Banking professional versed in managing accounts while observing all established

policies related to account security and customer privacy. Identifies and reconciles financial

discrepancies to promote high-level accuracy. Leverages 4 years of industry success to

deliver top-notch customer service.

Dependable worker equipped for fast-paced work and changing daily needs. Serves

customers effectively with attention to detail and hardworking approach. Seeks out

opportunities to go beyond basics, improve processes, and increase customer satisfaction.

SKILLS

Customer service excellence Sales transactions

Trained in Salesforce Data entry

bilingual - Spanish

EXPERIENCE

Associate Banker, JPMorgan chase, Feb 2021 - Current, Exton, PA

e@ Guided customers through banking services and mobile banking tools to promote products

and increase efficiency with lower face-to-face burden.

e Supplied partners with qualified referrals to boost engagement in areas of investments,

mortgages, and cash management services.

e Used good cash handling skills and attention to detail to maintain balanced cash box.

Office Coordinator, Misfits market, Aug 2020 - Jan 2021, Delenco, Nj

e Applied hands-on experience with back-office operations and accounting software to

improve office workflows.

e Supervised staff, evaluated performance, and assisted team in reaching new performance

targets.

e Directed department productivity and organized and managed equipment procurement,

plans, and operations.

Teller Associate, Santander, Apr 2019 - Jul 2020, Philadelphia, PA

@ Maintained accurate and balanced cash drawers by carefully counting funds and quickly

investigating discrepancies.

e Supported customers by coordinating special actions like ordering new bank cards and

personal checks.

e Employed excellent money handling abilities to operate and balance cash drawer daily.

EDUCATION

High School Diploma Jun 2018

Frankford high school - Philadelphia, Pa

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