Teller Supervisor Nassau

Indira Ferguson

#** ******** ***.

Nassau, Bahamas

Phone 431-9507(C)

Email: ****************@*******.***

Profile Summary/Career Objective

As a seasoned professional who possesses honesty and integrity along with effective leadership. I am confident, hardworking and dedicated employee who is committed to achieve excellence. I am seeking an opportunity to utilize my skills, knowledge and educational experienced. EMPLOYMENT HISTORY:

April 2013 – Aug 2016 – Scotiabank Bahamas Ltd – Teller Supervisor

*Assumes the responsibility for branch operations

*Provides direction and guidance for branch staff on operational/regulatory procedures

* Ensures compliance with operational securities, and audit procedures and timely completion of audit tasks.

*Responsible for managing, staffing and scheduling of the teller.

*Train new tellers on policy and procedures.

*Balance and Replenish ABM machines.

2008-2013- Scotiabank Bahamas Ltd. -Senior Teller

*Specialized in local and foreign wire transfer payments.

*Specialized in selling and purchasing local and foreign drafts.

*Selling foreign currencies, settling all credit card transactions

* Assist with locking up the teller’s cage into the vault. 2003-2008 – Scotiabank Bahamas Ltd. - Remittance Teller

*Prepare incoming and outgoing cash shipment to the Cash Processing Unit weekly

*Service ABM machines and process the ABM deposits daily.

* Balance and Replenished ABM machines weekly.

* Collect excess cash and coins from frontline tellers.

*Count and record night bags to the CPU for processing daily. 1999- 2003- Scotiabank Bahamas Ltd.-Teller/Retail Administration Clerk

*First point of contact-welcome and greet all customers with a smile.

* Cashing cheques, making deposits, withdrawals and credit card payments.

* Generate referrals opportunities.

* Prepare drafts for loans proceedings, keying new accounts retail and consumer.

* Balancing cash till at the end of the day.

EDUCATION / CERTIFICATES

2017 -International Diploma in Trust Management at BIFS 2016– International Diploma in Fundamentals of Trust Law at BIFS 2014- AA Degree in Banking BIFS

Presently enrolled in the ACAMS programme

AWARD

Employee of the year 2003 & 2008 for Scotiabank Bahamas Ltd branch Wulff Road & Jerome Branch

Contact this candidate