Customer Service Pharmacy Technician
Resume:
JESSICA HARRELSON
Denver, NC ***** 980-***-**** *************@*****.***
Summary
My name is Jessica Harrelson. have over 20 years of experience in working with children in a childcare setting. I am very outgoing and empathetic. I have several years experience in retail and customer service with some data entry experience. I am a quick learner and love to learn and experience new things in the workforce. I am looking to further my knowledge in customer service and human resources, data entry, and communication. I am very dependable and work well in a group setting as well as individually.
Skills
* Great communication skills ‘* Labeling prescriptions
© Very outgoing * Resolving customer issues
* Computer knowledge * Insurance billing
* Dependable * Supporting pharmacy operations
* Pharmacy operations + Problem-solving skills
Point of sale systems proficiency * Workflow Optimization
© Proper labeling procedures * Insurance Verification
Experience
Pharmacy Technician 01/2020 to Current
Walgreens Denver, NC
* Teamed with peers, technicians and pharmacists to prioritize and complete orders.
* Created new customer profiles and updated demographics, allergies and new medications in
pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer
questions.
Interpreted and processed medication orders under supervision of pharmacist.
Refilled medications, offered insight into over-the-counter products and verified insurance
benefits.
Verified patients identities at pickup to prevent sale of wrong medications.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency
and service quality
TEACHER 05/2010 to 10/2015
OUR GANG DAYCARE
‘* Responsibilities included the safety and well-being of the children in my classroom along with
children in other classrooms.
‘Communication with the parents of the children in my care, following lesson plans, teaching
manners and hygiene, and preparing the children in my classroom for kindergarten, light
housekeeping such as keeping my classroom clean and organized, help in preparing meals
and snacks.
Teacher 05/1999 to 05/2004
Our Gang Daycare Denver, NC
Developed lessons, activities and materials to cover required course material.
* Maintained safe, clean, and organized classroom environment.
‘* Built and strengthened positive relationships with students, parents and teaching staff.
* Created and enforced child-based, hands-on curriculum to promote student interest and
receptive learning.
Customer Service 10/1998 to 05/1999
cvs
* Basic customer service and product knowledge.
Worked on registers and computers in the pharmacy as well as in the store front.
Education and Training
highschool diploma 05/1998
east lincoln high school
Basic courses and some business courses 01/1999
early childhood 08/2008,
gaston college, gaston
Was unable to finish due to pregnancy and leaving employment, Medical Office Administration,
college Attended classes for Medical Office Administration
05/2010
Left college to go back to employment due to financial reasons. Unable to finish degree
Contact this candidate