Sam Hoyer
Crystal Lake, IL *****
***.********@*****.***
Authorized to work in the US for any employer
Work Experience
GSR
Tricoci Salon & Spa - Crystal Lake, IL
July 2021 to Present
Handled incoming calls into our centralized company phone number, maintained client file database, create new bookings with strong keyboarding skills, confirm guests with upstanding appointments, documenting booking modifications, understood and complying with Reservation Center policies & procedures, usage of my knowledge to promote our new products and services Personal Shopper
Kroger Marianos - Crystal Lake, IL
November 2020 to April 2021
I was a personal shopper in Click list department until March, when I transferred to front end and provided customer service.
GSA
Buona Beef - Algonquin, IL
September 2020 to October 2020
Education
Highschool Senior Year
Crystal Lake South High School - Crystal Lake, IL
August 2018 to Present
Skills
• Customer Service (1 year)
• Food Handling (4 years)
• Food Safety Experience (3 years)
• Organizational Skills
• Communication
• Food Service
• Food Preparation (2 years)
• Culinary Experience
• POS (Less than 1 year)
• Creative writing (7 years)
Languages
• English - Fluent
• Spanish - Intermediate
Certifications and Licenses
Food Handler
October 2018 to October 2021
ServSafe Certified
Manager Certification
May 2019 to May 2024
ServSafe Certified
Assessments
Reliability — Proficient
February 2020
Measures a candidate's tendency to be dependable and come to work. Full results: Proficient
English Communication Skills: Typing — Expert
March 2020
Transcribing text using a standard keyboard
Full results: Expert
Social Media — Highly Proficient
March 2020
Creating content, communicating online, and building a brand's reputation. Full results: Highly Proficient
Written Communication — Highly Proficient
March 2020
Best practices for writing, including grammar, style, clarity, and brevity. Full results: Highly Proficient
Proofreading — Proficient
March 2020
Proofreading written texts.
Full results: Proficient
Cooking Skills: Basic Food Preparation — Proficient March 2020
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Proficient
Sales skills — Familiar
May 2021
Influencing and negotiating with customers
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.