Sushma Akshay Shetty
Address : A-*/**, ***-Buniyad Yashodham, Goregaon East, Mumbai 400063.
Contact No. : +91-879*******
Email ID : *************@*****.***
Date of Birth : 12th July 1992
Marital Status : Married
Objective : Obtain a position whereby I can apply acquired knowledge and skills. Working in team’s environment, thereby continuously growing and contributing to the main objectives of the organization, as I believe in full devotion towards my duty. EDUCATIONAL QUALIFICATIONS:
DEGREE INSTITUTE/BOARD GRADUATING YEAR G.P.A/%
Master Class in Logistics &
SCM
Safeducate 2020 Passed
IATA DGR
IATA
September 2019
Passed
Diploma in Cargo
Management
IITC
2019
Passed
Diploma in International
Airline and Travel
Management
IITC
September 2019
95%
T.Y.B.A
Mumbai University
(BNN College)
May 2012
54%
H.S.C.
Mumbai University
(BNN College)
May 2009
61.33%
S.S.C.
Mumbai Board
(SJP School)
May 2007
46.61%
SKILLS:
Software: Proficient in Amadeus and Galileo, Advanced knowledge of Microsoft Word and Power Point as well as Advance Excel.
Certified: In Communication Skills and Customer Relationship Management.
Languages: English, Hindi, Tulu, Telugu
EXPERIENCE:
1. Working in "Euro Exim Services Pvt Ltd" as Air Operation Executive From 01 st
Sept
2020 to till date...
Job Responsibilities:
Arranging the movement of the cargo to its final destination point
Review the documents received from shipper including the commercial invoice
Preparing drafts of House and Master Air way bill for approval of client or consignee
Provide shipment status notification to client or consignee
Reserve necessary space on aircrafts and sharing required documents to airlines
Keeping records of goods dispatched or received. 2. Worked at "Parag Milk Foods" as Customer Executive From 26 Dec’17 to 2 nd
Feb’19
Job Responsibilities:
Maintaining the complaints in Excel Sheet
Taking Inbound Calls
Resolving Customer Issues.
COMPUTER SKILL:
Excellent exposure & Competent to work with Windows 2000, 2007, XP.
Advance Excel, MSWord, Scanning, Internet, email etc.
Microsoft Office, Tally 9.0, MS-CIT.
Have a good knowledge of excel, functions and its shortcuts. STRENGTHS:
Proficient in grasping new concepts & utilizing them in an effective manner.
Abilities in analyzing and interpreting unique problems, with a combination of Training Experience and logical thinking to get the right solutions. Curriculum Vitae Sushma Shetty