Administrative/ clerical
Resume:
Anisha Rodriguez
Santa Cruz, NM 87567
cell: 505-***-****
****************@*****.***
SUMMARY
●Highly ambitious student with excellent writing, customer service, and communication ability. Always wanting to learn new things and will strive as high as I can to excel in my career.
SKILLS
●Customer Service
●Great Leader
●Self-motivated
●Organized and detailed
●Creative problem solver
●Quick learner
●Multi tasking
EXPERIENCE
Northern New Mexico College - Espanola, NM
Receptionist, August 2020 - Current
●Answers the telephone and gives information to callers, takes messages, or transfers calls to appropriate individuals.
●Performs receptionist duties by greeting University employees, students, and visitors, directing them to the appropriate offices or persons, providing factual information.
●Uses school banner system to nevagtie student information and data, runs colleges chatbot function and email.
Wells Fargo Advisors - Santa fe, NM
Receptionist, October 2017 - February 2019
●Answers telephone and gives information to callers, take messages, or transfer calls to appropriate individuals.
●Making the daily branch deposits.
●Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
●Interacts and communicates with a team to provide great customer experience as well as complete tasks during busy work days.
●Familiar with the Smart Station System.
Santa fe State Taxation and revenue Department- Santa fe, NM
Customer Service Clerk Temp assignment, August 2017 - September 2017
●Answer telephone and give information to callers, take messages, or transfer calls to appropriate individuals.
●Assist taxpayers in directing them how to file
●Data Analysis
●Severance Tax Project
Location 2 location New Mexico
Security guard, July 2016 - August 2017
●Watched millions of dollars in film equipment and movie sets for the film industry.
Northern New Mexico College - Espanola, NM
Student Ambassador, March 2015 - May 2016
●Answer telephone and give information to callers, take messages, or transfer calls to appropriate individuals.
●Helping fellow students with any issues that they have, finding resources to help them be more successful and mentoring them.
●Helping advisement with the front desk making appointments, phone calls to students, and helping with whatever else need to be done.
●Getting tasks done in a timely manner to meet deadlines.
Northern New Mexico College - College Assistance Migrant Program Espanola, NM
Clerical Assistant, Aug.2014 – March 2015
●Created Excel spreadsheets for the programs data.
●General office duties
●Answer telephone and give information to callers, take messages, or transfer calls to appropriate individuals.
EDUCATION
Northern New Mexico College Espanola, NM
GED, January 2014
●HEP Program
Northern New Mexico College Espanola, NM
AA Business Administration, Graduated December 2019
Northern New Mexico College Espanola, NM
BBA Business Management, January 2014 - Present
●College Assistant Migrant Program Scholar
●Student Leader for the Cesar E. Chavez blood drive
●Foundation Scholarship recipient
●Second term as Student Senates Secretary
●Student Ambassador
AWARDS
●Leadership certificate from the National Collegiate Leadership Conference (NCLC)
●College Assistant Migrant Program completion certificate
REFERENCES
Gwen Orona
Cell: 505-***-****
Academic Advisor for Northern New Mexico College
Address: PO BOX 1482 Santa Cruz, NM 87567
Lisa Roybal
Work Phone: 505-***-****
Brokers Assistant at Wells Fargo Advisors
Address: 315 Paseo De Peralta, Santa Fe, NM 87501
Tobe Bott-Lyons
Work Phone: 505-***-****
Administration
Address: 921 Paseo De Onate Espanola, NM 87532
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