Sales Representative Associate

Skills

Work History

Education

Customer Sales Representative with 3 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability. Verbal and Written Communication

Multitasking and Prioritization

Building Customer Trust and Loyalty

Efficient and Detail-Oriented

Team-Oriented and Cooperative

2019-01 - Current Customer Sales Representative

American Family Insurance, Matthew Bilek Agency, Mankato, MN Assisted call-in customers with questions and sales. Described product highlights and benefits to help guide purchasing decisions. Resolved concerns with products or services to help with retention and drive sales. Cultivated and strengthened account relationships to achieve and exceed company targets. Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Licensed in Property & Casualty Insurance and trusted fiduciary increasing 2019 retention ratio by 5.6%

2018-08 - 2019-01 Sales Associate

Lowe's, Mankato, MN

Helped 40+ customers per day locate products and checked store system for merchandise at other sites.

Answered customer questions regarding sizing, accessories and proper care for merchandise. Prepared merchandise for sales floor by pricing or tagging 2014-08 - 2018-08 Versatile Employee

Polonia Catering & Market, Mokena, IL

Volunteered for 12-14 hour shifts during holidays and other busy periods to alleviate staffing shortages.

Efficiently set up and disassembled food service stations, equipment and furniture per contract specifications.

Increased communication with event coordinators and facility management to obtain appropriate catering accommodations for 300+ attendees. 2017-08 - 2021-05 Bachelor of Finance: Corporate Finance & Financial Planning/Insurance Minnesota State University - Mankato - Mankato, MN GPA: 3.86

Dean's List Recipient Fall 2017-Spring 2021

Elected to Treasurer for Sigma Nu Fraternity in 2019 & 2020 Janusz Lukasik

Customer Sales Representative

Phone 779-***-****

E-mail *******.****.*@*****.***

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