Office Assistant Customer Service
Resume:
Deborah Mumau
MISSION STATEMENT:
I am a highly motivated professional who strives to adhere to company standards with extensive customer service experience.
EDUCATION:
Christian Central Academy:
Major: Business Degree GPA 3.2
WORK EXPERENCE:
Nationwide Mutual Insurance Company, Williamsville, NY From 1982 – 1987
Claims secretary for casualty claims office
Drive in claims appointment setter
Complaint resolution
Food Lion, Charlotte, NC, From 2000 – 2005
Closing cashier responsible for ringing up and bagging customers groceries
Maintaining a clean work environment
Filling supply drawers, and stocking front end items
Food Lion, Charlotte NC, From 2005 – 2011
Morning office assistant responsible for cash deposits, daily record keeping
Closing nightly office assistant charged with readying the tills for the next morning
Handling returns and refunds
Food Lion, Mint Hill, NC, From 2011 – 2016
Assistant Customer Service Manager
Responsible for cash ordering, deposits, Western union, money order and lottery transactions
Managed a staff of 15
Food Lion, Charlotte, NC, From 2016 – Present
Customer Service Manager
Hiring staff for the whole store
Managing 30 people
Staff scheduling
Complaint resolution
Contact this candidate