Voice Engineer Naga
Resume:
ARMAN B. MANIAUL
Email : *********@*****.***
Mobile:+63-928-*******
CAREER SUMMARY
• 14 years of experience in the IT/Telecommunications Industry and have held positions in the field of Network, Windows System, and Voice giving me the opportunity to hone my skills and be well rounded and knowledgeable on the overall aspect of the ICT World.
• Project Lead for Voice and Data installations, specifically Avaya Aura Solutions, HP products and Ascom Healthcare for private companies and government institutions in Saudi Arabia such as Ministry of Interior, Inter-Continental Hotel, King Fahd Medical City, King Saud Medical Complex, Americana Contact Center to name a few.
• Strong technical background with Avaya Aura Solutions and its corresponding Integration with various Applications and has been working for 10 yrs. in the telecom industry working for leading global system integrator.
WORK HISTORY
Bright Star Communications Riyadh, Saudi Arabia 2010 –2019 Telecom Engineer
• Project Lead for Avaya Aura Voice Installations and including Avaya Data Networks, HP Data Solutions. Working closely with other Project Managers in making sure all installations and system upgrades went successfully and met the client’s expectations.
• Involvement in Pre-Sales through technical review of Project Design to ensure that required resources are properly allocated thereby minimizing the cost and optimizing the time during project implementation.
• Conduct site surveys in pre-installation stage, with the objective of improving and enhancing current service standards and give suggestions and technical advice before installation.
• Designed and Installed Ascom IP Nurse Call Systems. Key Projects accomplished:
Americana Call-Center - Implemented a Geographical Redundant PABX v7.0.1 System for Al- Ahlia Restaurant Americana Group of Companies.
Inter-Continental Hotel Riyadh - Migrate Nortel PABX System to Avaya Aura Solutions including Avaya Scopia Video Conferencing and Avaya DECT technology. Page 2 of 3 19 January 2021
FamilyCare Hospital - Installed and Commissioned HP Networking Data Solutions and Avaya Aura Voice System.
Ministry of Interior PSS Division – Implemented a Geographical Avaya Aura PABX v8.0.1 Consolidated Contractors Company Ras Laffan Industrial City, Qatar 2008 –2010 LAN Administrator
• Implemented Windows System in a Domain environment running Domain Controllers, DHCP, DNS and its Exchange Email System.
• Team Lead for implementing Network System for one of its project utilizing Cisco products.
• Attends to user problems on a daily basis.
Sports Bookie Online, Inc. Makati, Philippines 2006 – 2008 Network Engineer
• Responsible for the installation and maintenance of the Data Server Farm collocated in ISP Datacenter.
• Setup the Local Area Network utilizing Cisco Switches and Routers.
• Manages F5 BIG-IP Link controller in load balancing of network internet connections.
• Coordinates with the Internet Service Provider (ISP) during network problems.
• Supervises and trains IT staff.
• Assist the IT Manager in improving the IT process for a more efficient and effective operation. PROFESSIONAL CERTIFICATIONS
Microsoft Certified Systems Administrator (MCSA) 2003 2009 CISCO Certified Network Associate (CCNA) 2009
AVAYA Certified Support Specialist (ACSS) 2012
SKILLS
• Avaya Aura Enterprise Solution Installation, Configuration, Testing and Commissioning.
• Avaya DECT Environment Installation and Integration with Avaya Aura.
• Avaya Aura Communication Manager, ESS, LSP, G450 & G430 Media Gateways.
• Avaya Aura System Manager, Session Manager and Session Border Controller
• Avaya Aura Messaging System, Application Enablement Services, SES 5.2
• Avaya Scopia Video Conferencing
• Avaya Nortel Call Pilot Unified Messaging System
• Avaya IP Office TDM, H.323 and SIP Connectivity
• Avaya Data Networking Solutions, primarily in Switching.
• HP Data Solutions
Page 3 of 3 19 January 2021
• Cisco Data Networking
• Ascom IP Healthcare Installation, Configuration & Commissioning.
• Windows Servers in a Domain Environment
EDUCATION
Ateneo De Naga University Naga City, Philippines March 2005 BS in Computer Engineering
TRAININGS
Computer Networking Career & Training Center Inc. Makati City, Philippines 2006
• PC LAN/WAN Setup, Cabling, Configuration
• Windows 2000 Server Administration (Active Directory) Meralco Foundation Institute (MFI) Pasig City, Philippines 2008
• LAN Switching and Wireless (CCNA3)
Global Knowledge-EMEA Riyadh, KSA 2011
• 6702C-6721C ERS Fundamentals BootCamp
ASCOM Riyadh 2011
• TeleCare IP Engineering
• IP_DECT Engineering
AVAYA-Riyadh Head Office Avaya Office Riyadh, KSA 2012
• AVAYA System Manager Administration
• AVAYA Session Manager Administration
UNIFY SMB Riyadh, KSA 2017
NEC SV9100 Riyadh, KSA 2017
Juniper Security Riyadh, KSA 2019
PERSONAL DATA
Date of Birth: October 9, 1983
Place of Birth: Bombon, Camarines Sur, Philippines Marital Status: Married
Sex: Male
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