Data Analyst Entry
Resume:
Houston, Tx *****
***************@*****.***
Tra’Veon R. Gaines
Professional Summary
I am looking to transition from the hospital setting into a career within I.T. where my true passion resides. Hands-on experience has been challenging to obtain due to the recent pandemic, however, I have continued to advance my knowledge via online courses geared towards network engineering. I am committed to overcoming the challenges I encounter as I embark on this new journey to reach my goal of prospering in this forever evolving industry.
Experience
University of St. Thomas, Houston, Tx User Services Feb 2020 – Present
• Provides technical help to users on campus
• Time management skills
• Network troubleshooting
• Installing AP & configuring port access
• In person and remote troubleshooting
• Printer connections
• Telecommunications troubleshooting
• Imaging Laptops & Desktops
• Delivering office computer equipment
• Hardware and software repairs
• Maintaining records over a ticket system on open and closed jobs
• Plan and communicating with team to continue efficient progress Lyndon B. Johnson Hospital, Houston, TX PCA II (Patient Care Assistant) Feb 2017 – Sep 2021
• Assist in organization and safety of patient care treatment
• Ensure proper and efficient treatment is provided in the acute care setting by working closely in a team with nurses, physicians, and other staff members
• Applying critical thinking in emergent and pressured situations
• Simultaneously prioritize patient safety and satisfaction to produce the best patient outcomes
• Responsible for stocking materials and ensuring equipment is clean, safe, and ready to use
• Proficient in clear, closed loop communication
CSAT Solutions, Houston, TX Whole Unit Repair
Jan 2016 – Dec 2017
• Performed data collection for a variation of projects in support of engineering initiatives
• Assisted with computer and/or sub-component level assembly and disassembly
• Conducted functional testing (computer/component)
• Performed data entry (real time, shop floor, etc.) and specific reporting
• Responsible for modifying equipment to match new process layouts
• Assisted senior engineering team in conducting data analysis and troubleshooting
● Conducted failure analysis
Additional Skills
• Organize and operate a LAN/WAN set up
• Troubleshoot laptops / desktops / printers
• Troubleshoot hardware / software
• Customer service skills of 10+ years
• Typing speed of 80 WPM
• Heaving lifting
Education
Houston Community College, Houston, TX Current Student Sep 2020 - Present
• CCNA
• Comptia A+
• In pursuit of Associates in Cyber security 2022
Cybrary Inc.
Oct 2019 – Oct 2020
• Network engineering course
• Information Security course
• Data Analyst course
Westbury High School, Houston, TX High School Diploma Aug 2008 – June 2012
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