Room Operator Control

Curriculum Vitae Of Mantsadi Gladness Moloi

Cellphone: 071-***-**** Email: ***********@*****.***

Page 1

I am a registered as a Candidate Planner with the South African Council for Planners with a degree in Ho. Team Player, Flexible/Versatile, Hard Worker, Self-Motivated, Energetic, Excellent work ethics and a positive attitude, Telephone etiquette, High attention to detail, Good time management. Full Name : Mantsadi Gladness Moloi

Identity Number : 890-***-**** 083

Tell : 071-***-****/ 072-***-****

Nationality : South African

Gender : Female

Drivers Licence : Code 10

Physical Address : 573 Tlamatlama Section Tembisa 1632 Languages : English, IsiZulu and Sesotho

Company Name : Mr Price

Position : Sales Assistant

Duration : November 2007- November 2008

Duties

: Helping customers when they need assistance (Customer Care)

: Introducing new arrival on the market

: Stock Packing, Unpacking and Stock Taking

: Ringing up sale in the system and housekeeping

Reason for leaving : End Of Contract

Company Name : NVSC Norwood

Position : Telesales Consultant

Duration : January 2009- July 2009

Duties : Outbound Sales Calls

: Customer Care

: Operation within standard operation procedures

: Complete daily reports

Reason for leaving : End of Contract

Strong Attributes

Personal Details

Work Experience

Curriculum Vitae Of Mantsadi Gladness Moloi

Cellphone: 071-***-**** Email: ***********@*****.*** Page 2

Company Name : Airports Company South Africa (ACSA) Position : Car Park Attendant

Duration : May 2018- 30 Dec 2020

Duties : Log all technical failures with client manager

: Replenish change in the pay stations

: Assist CIT with draining

: Patrol Carpark areas to monitor functionality of Entrances, exits, pay stations and Bay Detection system.

: Sometimes assist at the reception and Control.

Reception Duties

Greet and welcome clients as they arrive.

Answer and forward incoming calls

Provide basic and accurate information

Process parking, clamps, and towing fines onto the Zeag System Control Room Operator Duties

Monitor CCTV cameras

Seeing an overall movement of clients from the entrance to the exit gates

Report and analyze technical failures for different parking equipment

Assisting clients with lost and damaged parking tickets Reason for leaving : Retrenched

Company Name : Airports Company South Africa (ACSA) Position : General Assistant

Duration : July 2011- April 2018

Duties : Log all technical failures with client manager

: To provide safe airport infrastructure

: Conduct Periodic Inspection off all airport movement

: Conduct bay F.O.D Inspection prior to airport

Arrival and departures

Reason for Leaving : Promoted

High School : Bokamoso Secondary School

Highest Grade Passed : Grade 12

Subjects passed : Physical Science, Biology, Geography, and English Southern Sotho

Year Completed : 2006

Institution Name : World Outsource Learning Centre Tertiary Qualification : Call Centre Certificate

Subjects Completed : Computer, Personal Development, Communication, English and Service Excellence

Achievements and Recognitions

Effective Communication

Education

Curriculum Vitae Of Mantsadi Gladness Moloi

Cellphone: 071-***-**** Email: ***********@*****.*** Page 3

Company Name : Airports Company South Africa

Contact Person : Nthabiseng Ramonti

Position : Supervisor

Contact Numbers : (011-***-****/ 073-***-****

Company Name : Mr Price (Green Stone)

Contact Person : Fabian Julius

Position : Store Manager

Contact Numbers : (011-***-****

Company Name : NVSC Norwood

Contact Person : Amanda Letuka

Position : Manager

Contact Numbers : (011-***-****

Company Name : Airports Company South Africa

Contact Person : Nonceba Maqeda

Position : Charge Hand

Contact Numbers : (011-***-****/ 083-***-****

References

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