Iris J. Fields
**** ************ ***. #*** 240-***-****(h)240-***-****(c)
Forestville, MD 20747 ***********@*******.***
Qualifications & Skills
ICD-10 CM/CPT Coding Medical Terminology
Insurance Claims Anatomy & Physiology
Medisoft Computerized Billing Medical Records, Ethics, HIPPA
Quickbooks Microsoft Office Pro, Windows 8 and 10
Data Entry/ 10-key Appointment Scheduling
Customer Service Professional and Medical Health Insurance
Education
MedTech College Washington, DC
Medical Billing & Coding Specialist 2015-2016
Associate Degree in Applied Science
Hughes Center Cincinnati, OH
Computer Programming 1990-1994
Diploma
Professional Experience
Externship United Medical Center 2016
Shadowing patient registration and audits
Processing patient referrals
Retrieving patient authorizations for medical procedures needed
Giving ICD-10 and CPT codes for diagnosis and procedures needed
Help with Emergency room processing of patients
Externship America’s Best Eyeglasses and Contacts 2015
Patient registration
Scheduling appointments
Researching patient policies
Processing patient referrals
Retrieving patient authorizations for medical procedures needed
Giving ICD-10 and CPT codes for diagnosis and procedures needed
Help with Emergency room processing of patients
Loan Processor 2005 – 2007
Fifth-Third Bank Cincinnati, OH
Complied database of loan applicants’ credit histories, corporate financial statement and other financial information
Submitted loan applications to the underwriter for verification and recommendations
Maintained strict confidentiality of bank records and client information
Customer Service Representative 1997 – 2003
Lucent Technologies Cincinnati, OH
Effectively managed a high-volume of inbound and outbound customer calls
Addressed and resolved customer product complaints empathetically and professionally
Gathered and verified all required customer information for tracking purposes
Processed refunded customers telecommunication equipment
Accomplishments
Cincinnati Works Career Training (2001)
Certificate of Completion in Computer Training (2006)
National Technical Honors Society (2015)
Certified Medical Billing and Coding Specialist(2016)