Student

Hayley P. McNichols

630-***-**** ~ ******.*********@*****.***

EDUCATION

Bachelor of Arts in Criminal Justice Sciences Illinois State University, Normal IL

GPA: 3.2/4.0; Dean’s List 3 semesters Graduation: May 2021

College of DuPage (COD), Glen Ellyn, IL August 2017 – July 2019

GPA: 3.5/4.0 Credit hours earned: 30

Master of Science in Criminal Justice Grand Valley State University

Expected Graduation Date: December 2022 August 2021 – Present

WORK EXPERIENCE

Hostess & Barista June 2021 – August 2021

Honey-Jam / Roaster Café, Naperville IL

Collaborated with baristas to create unique summer/holiday syrups for new coffee recipes

Greeted customers upon arrival and answered phone calls for customer questions

Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively

Restaurant Greeter/Hostess September 2019 – January 2020

Caboose Brewing Company & Tavern, Vienna VA

•Provided seating charts for servers and

•Performed security bag checks at main entrances

•Designated team member for escalating event issues to local campus police

Restaurant Hostess May 2019 – August 2019

Wok N Fire Restaurant, Wheaton IL

•Greeted guests and escorted them to an assigned table

•Communicated seating updates, restaurant offerings while they waited and answered menu item questions

•Collaborated with servers and restaurant staff to effectively assist with guest requests or complaints

•Accepted and organized reservation requests to accommodate customers.

Lifeguard (Summers/Seasonal) July 2015 – August 2018

Northside Family Aquatic Center, Wheaton Community Center, Wheaton IL

•Maintained constant surveillance of patrons at the facility

•Enforced guests’ adherence to pool guidelines and rules in a professional manner

•Attended monthly training in-services to maintain up to date first aid and CPR designations to respond to life threatening situations

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